Key Account Manager

Responsibilities

Oversee and guide our inside sales team to drive revenue growth and build strong customer relationships

Ensure high levels of customer satisfaction through timely and effective communication

Collaborate with cross‐functional teams (e.g. Procurement and QA) on First Article sample, reports, customer delivery and rejection matters

Prepare quotations to customers promptly and proactively follow‐up on the outcome

Process customer orders, plan, schedule deliveries and prepare shipping documentation

Attend to customer enquiries / complaints / feedback

Plan & prepare purchase requisition to Purchasing / Procurement

Ensure all risk buys are authorized by management

Conduct high level sales presentations and negotiate with key decision‐maker

Requirements

At least 5 years of Sales experience in similar industry

Diploma holder in Engineering or business-related fields

Well versed with Microsoft Office

Experience in Microsoft Dynamics 365 will be advantageous, but not required

Responsible, independent and fast learner

Pleasant disposition and team player

Good interpersonal skills and good communication skills in English and Mandarin

Ability to thrive in a fast‐paced, technical sales environment

Strategic thinker with hands‐on approach to problem‐solving

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