Guest Service Officer

Roles & Responsibilities

Job Description

• To attend to all guests' check-in and ensure all guest details are correctly input into the system.
• To attend to all guests' check-outs, including collecting payments in compliance with cash handling and credit card processing.
• To promptly, politely, and efficiently attend to all guests' requests and queries.
• Work closely with other departments to ensure that special requests are met and follow up accordingly.
• Other ad-hoc duties as required by the Front Office Manager.

Job Requirements

Others

Interested applicants, please send your resume to hro@ghihotels.com

We regret to inform you that only shortlisted candidates will be notified for the interview.

Tell employers what skills you have

Coaching

Front Office

Restaurants

Housekeeping

Interpersonal Skills

Property

Compliance

Opera

Team Player

Customer Service

Directing

Safety Training

Able To Work Independently

Hospitality