Roles & Responsibilities
In this role, you will ensure our retailers achieve the required KPIs and return on sales by working with our markets, key internal and external stakeholders to develop and execute plans & programs to improve operation and financial performance of the retailer network. Your responsibilities include :
- Generate and analyse reports to track markets, importers and retailers’ performance
- Develop, implement and monitor activities and programmes to improve retailer performance and profitability, including :
- track and report of the quarterly Business Builder results and Retailer of The Year (ROTY) program
- consolidate composite report and report to management, field teams and markets on retailers’ profitability performance monthly
- plan, design and conduct annual mystery shop and present outcome to internal stakeholders
- Collaborate with internal and external stakeholders to drive and improve retailer performance, financial profitability and underperforming retailer
- Ad-hoc analysis and presentation of retailers’ performance and financial trends in the network
- Support franchise audit to ensure retailers adherence to JLR standards
- Lead the sustainability workstream for the region
- Manage facility infrastructure to ensure preparedness for electrification
- Manage any other ad-hoc projects as required
Requirements :
Degree in business or related discipline3 years relevant experience in network development and / or franchised networksUnderstanding of retailer business and processes, sales, aftersales KPIs is advantageousAnalytic, detail oriented, diligent and accurateAbility to multitask on various projects, meticulous yet sensitive to adhering to timelinesTeam player with strong interpersonal skills but at the same time able to work with limited supervisionTell employers what skills you have
Ability to Multitask
Sales
Microsoft Excel
Aftersales
Analytical Skills
Dealer Network Development
Interpersonal Skills
Project Management
Automotive Industry
Team Player