E-Commerce Assistant (Customer Service) - D14 Geylang, Eunos, SG

Roles & Responsibilities

Key Responsibilities :

• Handle and respond to customer inquiries on e-commerce platforms promptly and professionally.
• Manage product listings, update stock, and ensure accurate product information.
• Assist in processing online orders, returns, and exchanges.
• Coordinate with internal teams to resolve customer issues efficiently.
• Monitor customer feedback and provide insights to improve service and experience.

Key Requirements :

Tell employers what skills you have

Microsoft Office

Microsoft Excel

Interpersonal Skills

Data Entry

Attention to Detail

Communication Skills

Office Software

Team Player

Microsoft Word

Customer Service

Customer Service Experience