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Quality Management Specialist - Audit (Up to $6000) #NKA - RECRUIT EXPRESS PTE LTD

Quality Management Specialist - Audit (Up to $6000) #NKA - RECRUIT EXPRESS PTE LTD

RECRUIT EXPRESS PTE LTDIslandwide, SG
12 hours ago
Job description

Roles & Responsibilities

Location : Buona Vista

Duration : 6 months (possibility of extension or convertible to perm)

Working Hours : 8.30am to 5.30pm

Salary : Up to $6000

Job Responsibilities :

Audits :

  • Define scheme and manage internal audits and support external maudits
  • Perform audits on suppliers, converters, warehouses, and logistics providers if needed
  • Manage customer audits and assess compliance with requirements

Quality Management System :

  • Facilitate the organization to act according to the processes described in the respective parts of the Quality Management System
  • Participate in management reviews, report, and analyze key performance indicators
  • Organize and conduct trainings for the local organization and sales teams
  • Manage process document control and ensure up-to-date documentation
  • Develop and implement contingency plans to mitigate risks
  • Responsible for Audit Management Software (CAQ)
  • Customer Requirements :

  • Evaluate and manage customer-specific requirements, provide documentation if needed
  • Collect and evaluate customer scorecards. Drive and monitor improvement actions if required.
  • Support product change notifications (Global PCN and Local PCN) and customer special requirements.
  • Attend customer quality training
  • Ensure correct PPAP documentation / submission (main responsibility plants)
  • Analyze and report on major claim issues
  • Maintain IMDS / CAMDS databases and manage shelf-life statements
  • Qualify as OEM supplier by fulfilling the standard quality requirements

  • Provide reaction and improvement plans for selected customer scorecards
  • Coordinate and accompany key customer audits
  • Fulfil the standard and specific quality requirement : Questionnaire, quality contract, performance measurements, IATF 16949
  • Support and advice in case of Quality Assurance Agreements (QAA)
  • Ensure a solid relationship with customer quality counterpart to brick wall the overall customer network
  • Increase competence in the domain of “quality”

  • Transfer Voice of Customer (VoC) into Critical to Quality (CTQ)
  • Communicate the accurate customer requirement within the tesa org. (lab, plants, sales)
  • Explain and train quality requirements to salespeople
  • Support line trials and engineering changes at customer site
  • Manage the quality activities in alignment with the regulations and with CQM
  • Manage customer´s quality issues (critical ones)

  • Claim management + crises & escalation management (serious BIZ impact)
  • Support sales with overall tactics and process to resolve the claim
  • Build the argumentation and use the quality network to influence the buying center
  • Prepare / Setup quality claims monthly review meeting with AP Sales team
  • Lead problem solving activities using company and customer methodologies to ensure verifiable and effective actions and prevent further occurrence
  • Provide written report to customers and company management teams detailing performance measures, issues and improvement action plans as required
  • Job Requirements :

  • Bachelor's degree in a relevant field (e.g., Quality Management, Engineering - preferably in mechanical engineering, process engineering or equivalent)
  • 5+ years’ experience in automotive / electronics quality field
  • Completed auditor training of applicable QM standards (e.g., ISO 9001, ISO 19011 and IATF 16949)
  • Advanced knowledge of applicable QM standards (e.g., ISO 9001, ISO 19011 and IATF 16949) and automotive core tools (APQP, FMEA, PPAP, MSA and SPC)
  • Knowledge about common QM tools and statistical methods
  • Basic understanding of the QMS and its business processes (process house)
  • Understanding of how to recognize and assess risks and opportunities and identify interested parties
  • Six Sigma skills and experience is an advantage
  • Experience in preparing for or conducting internal and external audits
  • Knowledge of regulatory requirements and sustainability practices is preferred
  • Excellent problem-solving skills applying 8D methodology
  • Jessie Hoe Huey Miin

    CEI Reg. No. : R1103861

    EA : 99C4599

    Tell employers what skills you have

    Tactics

    FMEA

    Quality Management

    Escalation Management

    APQP

    Auditor

    Process Engineering

    Audit Management

    ISO 9001

    Trials

    Argumentation

    Customer Quality

    Team Lead

    PPAP

    Six Sigma

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    Management Specialist • Islandwide, SG

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