Supervisor

Job brief

We are

looking for a responsible Supervisor

to oversee the workflow at our facilities. The role is a complex

one. He / She will not just be someone who supervises the work of

others. A supervisor is also responsible for coaching, resolving

issues and serving as a link between subordinates and upper

management.

The ideal candidate will be a

competent individual who will be able to guide and train employees.

He / She will be well-versed in processes under the role's

responsibility and will be results-driven and

focused.

The goal is to ensure that operations

are carried out productively so as to ensure profitability and

sustainable

growth.

Responsibilities

Set goals for performance and deadlines in ways that

comply with company's plans and vision and communicate them to

subordinates

Organize workflow and ensure that

employees understand their duties or delegated tasks

Monitor employee productivity and provide constructive

feedback and coaching

Receive complaints and

resolve problems

Maintain timekeeping and

personnel records

Pass on information from

upper management to employees and vice versa

• Prepare and submit performance reports

Decide on reward and promotion based on

performance

Hire and train new

employees

Ensure adherence to legal and

company policies and procedures and undertake disciplinary actions

if the need

arises

Requirements and

skills

Proven

experience as supervisor or relevant role

Familiarity with company policies and legal guidelines of

the field

Ability to learn a variety of job

descriptions

Excellent communication and

interpersonal skills

Outstanding

organizational and leadership skills

Good

knowledge of MS Office

Diploma / Certificate in

first line management or relevant field

High

school diploma; BSc / BA in management or relevant discipline will be

considered an advantage