Islandwide, SG

Roles & Responsibilities

We are hiring Head of Retail (Sales & Operations) to lead retail and e-commerce business. This is a pivotal role for a strategic leader with a passion for driving growth and managing large-scale operations.

The ideal candidate will develop and execute commercial strategy, overseeing all aspects of retail stores, e-commerce channels, and future sales initiatives. You will be responsible for meeting financial targets, ensuring operational excellence, and leading a large, high-performing team.

Key Responsibilities

• Strategic Leadership : Create and implement comprehensive commercial strategies to drive market growth and capitalize on new opportunities.
• P&L and Operations Management : Take full ownership of the Profit & Loss (P&L), ensuring all financial targets are met while optimizing productivity and operational efficiency across all retail sites.
• Team Development : Inspire, manage, and mentor a large retail team, fostering a positive and productive work culture.
• Stakeholder Relations : Build and maintain strong relationships with key stakeholders, including partners, suppliers, and internal teams like Marketing and Product Development.
• Performance Monitoring : Utilize key metrics to monitor business performance, analyze data, and adapt strategies to ensure continuous improvement.

Qualifications

This role requires a dynamic leader who can drive results and align business operations with long-term strategic goals. Travel will be required to support operations across different locations in Singapore.

Please forward your resume to

Tell employers what skills you have

Negotiation

CRM

Management Skills

Leadership

Operational Excellence

Customer Experience

Franchising

Team Development

Operations Management

Retail Sales

Financial Acumen

Strategy

Communication Skills

Product Development