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Onsite Technician - MANSA COMPUTERS PTE. LTD.
MANSA COMPUTERS PTE. LTD.Islandwide, SG2 days ago
Job descriptionDrive to customer locations for deliveries and onsite service appointments Transport products, components, and tools safely to customers and event locations Ensure timely and professional handling of all deliveries and service calls Provide clear explanations of technical issues and solutions to customers professionally Maintain a customer-first approach in all onsite interactions Escalate complex technical issues to senior technicians or management when required Maintain accurate service reports, job records, and parts usage Maintain up-to-date knowledge of hardware and equipment Perform any other duties assigned by seniors Physically able to handle transport of desktop systems and equipment Preferably experience in PC assembly, IT Technical support, or a related field Valid Singapore Class 3 driving license with a clean driving record Good communication and interpersonal skills Responsible, punctual and willing to work flexible hours, including weekends when required
Roles & Responsibilities
SUMMARY :
The Onsite Technician is responsible for assembling, configuring and servicing custom desktop PCs while providing reliable onsite technical support to customers. This role involves a combination of hands-on technical expertise with driving responsibilities, including the safe delivery of systems and travel to customer premises for service appointments.
ESSENTIAL FUNCTIONS :
Technical Support & PC Assembly
- Assemble, configure, and test custom desktop PCs to company specifications
- Diagnose and resolve hardware-related issues
- Perform onsite repairs, upgrades, and preventive maintenance for customers’ systems
- Conduct quality checks and ensure all systems are delivered in optimal condition
Driving & Logistics
Customer Service
Administration & Reporting
JOB REQUIREMENTS :
Tell employers what skills you have
Good Driving Record
Troubleshooting
Hardware
Interpersonal Skills
Unloading
Industrial Hygiene
Electrical
Administration
Physically Fit
Driving License
Transportation
Class 3 Driving License
Communication Skills
Customer Satisfaction
Customer Service
Assembly
Technical Support
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Technician • Islandwide, SG
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