Air Freight Executive - Islandwide, SG

Roles & Responsibilities

Key Responsibilities :

• Be the main contact for customers about shipping questions, bookings, and tracking.
• Work with team members, carriers, and vendors to move cargo on time.
• Solve customer complaints quickly to improve their experience.
• Prepare and check shipping paperwork (like invoices and customs forms).
• Keep an eye on shipments and update customers if anything changes.
• Help with pricing and quotes for shipping services.
• Keep customer records up to date in the system.
• Follow all shipping laws, customs rules, and company guidelines.
• Help the sales team with customer questions and support.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No : 20C0270

EA Personnel No : R22110980

EA Personnel Name : Lim Hooi Mei

Tell employers what skills you have

Negotiation

Shipping Documentation

Sales

Sales negotiations

Inbound Freight

Negotiation Skills

Freight Handling

Air Freight

Freight and Cargo Claim Administration

Resolved customer complaints

freight shipment

Freight management

Pricing

Shipping

handing customer complaints