Roles & Responsibilities
Summary
- Office Location : Geylang Bahru, Singapore
- Working Hours : Mon – Fri / Sat 8.00am – 5.00pm
- Monthly Salary : basic up to $5500 + Variable Bonus (VB)
Responsibility
Lead Daily Operations and Team Coordination Conduct morning briefings, delegate tasks to Team Leaders, and ensure smooth execution of daily activities.Manage Scheduling and Financial Reporting Oversee the preparation of monthly service schedules (e.g., standby, night shifts) and provide regular budget updates to the Finance Department.Monitor Service Quality and Client Feedback Review and follow up on feedback from internal teams, families, and clients, addressing complaints and ensuring service standards, rituals, and customs are upheld.Enhance Operational Systems and Documentation Improve management processes and review SOPs, forms, templates, and lists in collaboration with Team Leaders to maintain operational efficiency.Support HR and Staff Welfare Initiatives Oversee staff morale, welfare, and health; manage HR matters including leave approvals, overtime, urgent requests, recruitment, and interviews.Ensure Policy Compliance and Execute Ad-Hoc Duties Plan and review compensation actions, enforce company policies, and carry out additional tasksRequirements
At least 5 years of management experiencePossess a valid Singapore Class 3 driving licenseWillingness to work overtime and perform night standby duties when required.Candidate who can start immediately or within short notice will be preferredWe regret to inform you that only shortlisted applicants will be notified.
Recruit Lync Pte Ltd | EA License Number : 22C1000
Chen Hoe Nam | EA Personnel License : R25158678
Tell employers what skills you have
Leadership
Microsoft Office
Microsoft Excel
Interpersonal Skills
Inventory
Administration
Compliance
Project Management
Team Coordination
Driving License
Class 3 Driving License
Communication Skills
Budgeting
Customer Service
Scheduling
Financial Reporting