Food Outlet Manager - HAN'S (S) PTE. LTD.

Roles & Responsibilities

Job Description

1. Sales & Business Results

• Consult and is accountable for creating a positive work environment while working closely with the Direct Supervisor and Outlet Team to create and accomplish business, in terms of QSC, Sales, People and Profits objectives.
• Adhere to Han’s standards and service levels to increase sales and minimize costs, including food, beverage, supplies, utility and labor costs.
• Utilise all informational resources available including P&L and Customer Feedbacks information and etc, to identify opportunities and threats and develop business plan to optimise organisation potential.
• Develop recruitment and training plan with supervisor to ensure stores are appropriately staffed with productive staff.
• Support and assist immediate superior towards achieving store and area results.
• Ensure service staffs perform suggestive selling at all times to increase sales, average check and meet promotion target.
• Ensure proper execution of market wide promotions.
• Monitor and analyse outlet’s business results. Initiate and periodically develop business plan to improve stores’ results with supervisor.
• Support, coach and coordinate implementation and execution of new products and business / training processes consistently within the store.
• Follow up and lead the team to meet outlet’s Monthly Sales and New Product Promotion Targets.
• Collate customers’ feedbacks and suggest ideas or recommend actions.
• Suggest Local Store Marketing activities for the outlet, monitor and evaluate the results and effectiveness.
• Engage in effective resource deployment to optimise resources for assigned outlets.
• Assist Area Manager to achieve business results and optimizing the resources which include people deployment, stocks, coaching or training, etc.

2. Safety & QSC

3. People Management

4. Administrative and others

Requirements

Tell employers what skills you have

Coaching

Leadership

Food Safety

Appraisals

Housekeeping

Inventory

Selling

Marketing

Compliance

HR Policies

Cashiering

Customer Service

Scheduling

Audit

Turnover

People Management