Talent.com
This job offer is not available in your country.
Client Service Manager (1 Year) - ROBERT WALTERS (SINGAPORE) PTE LTD

Client Service Manager (1 Year) - ROBERT WALTERS (SINGAPORE) PTE LTD

ROBERT WALTERS (SINGAPORE) PTE LTDD01 Cecil, Marina, People’s Park, Raffles Place, SG
13 days ago
Job description

Roles & Responsibilities

This role offers the chance to join a world-class organisation known for its inclusive culture, strong professional development, and commitment to excellence. As part of the client service team, you will play a central role in supporting relationship managers and clients, ensuring smooth operations and outstanding service delivery.

As a Client Service Manager, you will be at the heart of the client experience, acting as an essential link between relationship managers, clients, and multiple business units. Your day-to-day responsibilities will involve managing complex documentation processes, resolving queries swiftly, handling trade bookings, settlements, and addressing any operational challenges that may arise. You will also be responsible for preparing critical transactional documents while ensuring strict adherence to internal policies. Administrative duties such as coordinating travel logistics or distributing marketing materials will form part of your remit.

Why join :

  • Work in a globally respected bank with a collaborative and inclusive environment.
  • Gain exposure to all aspects of private banking client servicing while working closely with senior relationship managers.
  • Benefit from structured training and the opportunity to deepen your knowledge of investment products.
  • Join a culture that values both professional growth and work-life balance.

What you’ll do :

To excel as a Client Service Manager in this esteemed financial institution, you will bring proven experience from similar roles within the financial services sector—preferably those involving direct interaction with high-net-worth clients or frontline service delivery. Responsibilities include :

  • Acting as the key link between clients, relationship managers, and business units.
  • Handling documentation, trade bookings, settlements, and resolving operational or funding issues.
  • Monitoring margin calls and addressing collateral requirements proactively.
  • Preparing suitability checks, eligibility documents, and ensuring compliance with internal policies.
  • Responding quickly to client queries and providing accurate, timely updates.
  • Supporting administrative needs such as travel logistics, expenses, and distribution of marketing materials.
  • What you bring :

  • Diploma or degree with 2–3 years’ experience in financial services , ideally in client-facing roles.
  • CACS Paper 1 & 2 certifications are mandatory .
  • Strong product knowledge across FX, equities, fixed income, and derivatives.
  • Fluency in English and Mandarin to support a multilingual client base for business purposes.
  • Meticulous attention to detail with the ability to manage multiple priorities in a fast-paced environment.
  • A proactive, flexible, and collaborative attitude, with willingness to work outside regular hours when required.
  • What sets this company apart :

    This organisation is recognised globally for its reputation in financial services, its commitment to integrity, and its investment in employee growth. You will benefit from continuous learning opportunities, supportive colleagues, and a workplace that balances professional ambition with personal well-being.

    What’s next :

    If you’re ready to take the next step in your private banking career and want to be part of a high-performing, client-focused team, apply today and make an impact with one of the industry’s most respected institutions.

    Do note that we will only be in touch if your application is shortlisted.

    Robert Walters (Singapore) Pte Ltd

    ROC No. : 199706961E | EA Licence No. : 03C5451

    EA Registration No. : R25132560 Madiha Binti Md Ridza

    Tell employers what skills you have

    Product Knowledge

    Derivatives

    Relationship Management

    Private Banking

    Multilingual

    Compliance

    Attention to Detail

    Excel

    Wellbeing

    Fixed Income

    Customer Service

    Financial Services

    Equities

    Service Delivery

    Create a job alert for this search

    Service Manager • D01 Cecil, Marina, People’s Park, Raffles Place, SG

    Related jobs
    • Promoted
    Client Manager - Malaysia-based

    Client Manager - Malaysia-based

    FadvGelang Patah, Malaysia
    Client Managers serve as the account holder and 1st level of case escalations.They build relationships with clients and act as their guide and advocate in every interaction with the business.As the...Show moreLast updated: 4 days ago
    Assistant Manager, Client Experience

    Assistant Manager, Client Experience

    Funding Societies | Modalku GroupSingapore, Singapore, SG
    Quick Apply
    SME digital finance platform in Southeast Asia.We are licensed and operating in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fu...Show moreLast updated: 30+ days ago
    Client Service Associate, Corporate Singapore, Singapore Full-time

    Client Service Associate, Corporate Singapore, Singapore Full-time

    OFXSG
    OFX is a leading financial operations company providing businesses and accounting firms with real-time financial control and visibility to do business anywhere in the world.With an innovative platf...Show moreLast updated: 30+ days ago
    Client Manager - SING

    Client Manager - SING

    BulletproofSingapore, Singapore, SG
    Quick Apply
    We are searching for a seriously talented Client Manager to join our Singapore studio.FMCG client management experience working with global brands?. If this sounds like you, we'd love to hear from y...Show moreLast updated: 12 days ago
    Client Growth Manager - INSEA

    Client Growth Manager - INSEA

    Smadex SLUSingapore, SG
    Quick Apply
    As a Client Growth Manager , you will be the first point of contact for an assigned book of clients, responsible for nurturing long-term relationships and driving revenue growth through performance...Show moreLast updated: 22 days ago
    • Promoted
    Remote - Client Service Representative (Customer Services)

    Remote - Client Service Representative (Customer Services)

    The Credit Pros IntlKulai, Johor, Malaysia
    Join The Credit Pros for a 100% FULL-TIME REMOTE OPPORTUNITY : .Unlock Your Potential in the Thriving Credit Industry!.Are you ready to take your career to new heights? At The Credit Pros, we believe...Show moreLast updated: 1 day ago
    • Promoted
    • New!
    Crypto KOL Manager

    Crypto KOL Manager

    Amplify Studio - Web3 Crypto Marketing AgencyKulai, Malaysia
    This is a full-time remote role for a Crypto KOL Manager.The Crypto KOL Manager will be responsible for identifying, engaging, and managing relationships with key opinion leaders in the cryptocurre...Show moreLast updated: less than 1 hour ago
    • Promoted
    Modernization Sales Officer

    Modernization Sales Officer

    KONEPontian, Johor, Malaysia
    KONE 公司及其改造产品,以达到和提高获取订单目标及市场占有率。.At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key...Show moreLast updated: 1 day ago
    Senior Client Manager - SING

    Senior Client Manager - SING

    BulletproofSingapore, Singapore, SG
    Quick Apply
    We are searching for a talented Senior Client Manager to join our Singapore studio.FMCG client management experience working with global brands?. If this sounds like you, we'd love to hear from you!...Show moreLast updated: 12 days ago
    • Promoted
    Mandarin Speaking Customer Service Representative - Salary up to MYR 6000 - Penang

    Mandarin Speaking Customer Service Representative - Salary up to MYR 6000 - Penang

    TPKulai, Johor, Malaysia
    Follow US Shift (including weekends / public holidays, if required).Competitive Salary + Language Allowance + Health Benefits. Provide accurate information, guidance, and follow-up on patient cases an...Show moreLast updated: 19 days ago
    Client Manager

    Client Manager

    IlmuOne DataSingapore, Singapore
    Quick Apply
    Strong educational background in Data Science, Business, Information Technology, or a related field.Minimum of 5-10 years of experience in a client-facing role, preferably in IT, software developme...Show moreLast updated: 30+ days ago
    • Promoted
    • New!
    Senior IGA Consultant

    Senior IGA Consultant

    Kloudynet TechnologiesKulai, Johor, Malaysia
    Kloudynet is a leading cybersecurity company with a strong partnership with Microsoft.As a Microsoft Solutions Partner in Modern Work and Security, we hold advanced specializations across key areas...Show moreLast updated: 12 hours ago
    • Promoted
    Client Manager - Malaysia-based

    Client Manager - Malaysia-based

    First AdvantageIskandar Puteri, Malaysia
    Client Managers serve as the account holder and 1st level of case escalations.They build relationships with clients and act as their guide and advocate in every interaction with the business.As the...Show moreLast updated: 4 days ago
    • Promoted
    Senior Client Success Manager Inbound Leads

    Senior Client Success Manager Inbound Leads

    Fintech News Malaysia - part of Fintech News NetworkPasir Gudang, Johor, Malaysia
    Senior Client Success Manager Inbound Leads.Direct message the job poster from Fintech News Malaysia - part of Fintech News Network. Interested in the Fintech industry? Are you a great sales and mar...Show moreLast updated: 1 day ago
    • Promoted
    • New!
    Client Success Manager Inbound Leads

    Client Success Manager Inbound Leads

    Fintech News Malaysia - part of Fintech News NetworkKampung Pasir Gudang Baru, Malaysia
    Founder Fintech News Network (We are hiring!) About the job : Interested in the Fintech industry? Are you a great sales and marketing person? Do you like to communicate via email and to talk to clie...Show moreLast updated: less than 1 hour ago
    • Promoted
    Technical Product Manager – Operational Excellence (Bangkok-based, relocation provided)

    Technical Product Manager – Operational Excellence (Bangkok-based, relocation provided)

    AgodaKulai, Johor, Malaysia
    Technical Product Manager – Operational Excellence (Bangkok-based, relocation provided) at Agoda.This role focuses on enabling Agoda Tech to become more effective in non-coding activities such as i...Show moreLast updated: 1 day ago
    • Promoted
    Regional Lead, Member Engagement and Experience (MEE) - Europe

    Regional Lead, Member Engagement and Experience (MEE) - Europe

    IFACKulai, Johor, Malaysia
    Regional Lead, Member Engagement and Experience (MEE) - Europe.During 2024 IFAC shifted its strategic focus to maximizing member value and experience. The Member Value Proposition (MVP) was created ...Show moreLast updated: 1 day ago
    • Promoted
    Technical Account Manager (TAM)

    Technical Account Manager (TAM)

    GenScriptKulai, Malaysia
    GenScript Biotech Corporation (Stock Code : 1548.HK) is a global biotechnology group.Founded in 2002, GenScript has an established global presence across North America, Europe, the Greater China, an...Show moreLast updated: 4 days ago
    • Promoted
    Asia Portfolio Leader (APL), Industrial Specialties Division Packaging, Safety & Industrial Bus[...]

    Asia Portfolio Leader (APL), Industrial Specialties Division Packaging, Safety & Industrial Bus[...]

    3MKulai, Johor, Malaysia
    The area portfolio leader for Asia ISD Packaging will be responsible for driving growth and profitability of the packaging tapes business in Asia through area product marketing leadership role.The ...Show moreLast updated: 1 day ago
    • Promoted
    Country Manager, Thailand

    Country Manager, Thailand

    VinarchyKulai, Johor, Malaysia
    Vinarchy Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia.Vinarchy is seeking a dynamic, commercially savvy Country Manager to lead growth and build the brand presence in Thailand.The port...Show moreLast updated: 1 day ago