Roles & Responsibilities
Customer Service Executive
- Location : Penjuru
- Salary : $2800 - $3100
- Working days : Monday – Friday
- Working hours : 8 : 30am – 5 : 00pm
Responsibilities
Committed to doing everything possible to prevent injuries and to maintain a safe and healthy environment.To support the OSH program and make safety and health a part of their daily routine and to ensure that they are following safe work methods and relevant regulationsResponsible for Order Processing support (order processing, customer order verifications & follow up with customer orders)Prepare orders for Planner and follow-up with customers when there are incomplete information or documentsCoordination with booking agents or ship operators for status of supply schedule / vessel loadingCollaborate closely with the planner to ensure timely supply and coordinationTally overall order received at the end of day to ensure all order is not missed outEnsure all delivery orders are received (arrange dispatch) once job completed and forward to customers as proof of deliveryClosing of job orders for billing once job is completedHandle customer complaints, provide appropriate solution and alternativesFoster long-term, sustainable relationships with customers by maintaining open, transparent and interactive communication, thereby building trust and ensuring customer satisfactionOther Duties as assignedJob Requirements :
2 - 3 years’ experience in Logistic OperationsProficient in Microsoft OfficeWhatsApp : https : / / wa.me / 6591044149 (Shermaine)
Siah Sze Ming Reg No : R24125414
The Supreme HR Advisory Pte Ltd EA No : 14C7279
Tell employers what skills you have
Microsoft Office
Interpersonal Skills
Administration
Planner
Adaptability
Good Communication Skills
Communication Skills
Customer Satisfaction
Customer Service
Customer Service Experience