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Senior Relationship Manager, International Clients - STANDARD CHARTERED BANK (SINGAPORE) LIMITED

Senior Relationship Manager, International Clients - STANDARD CHARTERED BANK (SINGAPORE) LIMITED

STANDARD CHARTERED BANK (SINGAPORE) LIMITEDD01 Cecil, Marina, People’s Park, Raffles Place, SG
5 days ago
Job description

Roles & Responsibilities

Job Summary

  • As a Standard Chartered Relationship Manager, you'll be responsible for managing and developing relationships with high-profile clients to drive business growth and meet the bank's strategic objectives. You'll provide exceptional customer service with the provision of financial solutions while managing operational risk and regulatory requirements.

About Wealth and Retail Banking

  • Wealth and Retail Banking (WRB) serves more than 11 million clients in many of the world’s fastest-growing markets. Our client continuum spans from Mass Retail to Affluent, including high-net worth clients served by our Private Bank. We leverage digital banking channels with a human touch to provide clients with differentiated products and services such as deposits, payments, financing, wealth management and personalised advice. We also support small business clients with their business banking needs.
  • Key Responsibilities

  • Provide outstanding client experiences.
  • Organised, follow-up leads, complete and record appointments, close customer requests.
  • Build relationships for the long-term and understand client's financial needs and aspirations to grow, manage and protect their wealth, with appropriate investment solutions.
  • Keep abreast of market trends, new product offerings and the latest campaigns.
  • Our Ideal Candidate

  • Banking knowledge with 3+ years of sales experience.
  • Excellent communication, interpersonal and relationship building skills.
  • Ability to learn new products and services quickly.
  • Role Specific Technical Competencies

  • Market awareness and benchmarking.
  • Management information.
  • Work in a flexible and agile way.
  • Courageous, creative, responsive, and trustworthy.
  • Thrives in an international environment.
  • Enjoys being in a team, engaging with co-workers.
  • Motivated self-starter, identifying opportunities.
  • Maintains a high standard of personal conduct and lives our valued behaviours.
  • About Standard Chartered

    We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

    Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

    Together we :

  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
  • What we offer

    In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
  • Time-off including annual leave, parental / maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
  • Flexible working options based around home and office locations, with flexible working patterns.
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
  • Recruitment Assessments

    Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

    Visit our careers website www.sc.com / careers

    Tell employers what skills you have

    Wealth Management

    Charter

    Assertive

    Exceptional Customer Service

    Wealth

    Retail Banking

    Deposits

    Banking

    Operational Risk

    Finance

    Small Business

    Regulatory Requirements

    Senior Stakeholder Management

    Oral & Written Communication Skills

    Ability To Learn

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    Relationship Manager • D01 Cecil, Marina, People’s Park, Raffles Place, SG

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