Clinic Assistant / Clinic Manager

Overview

he clinic manager / assistant plays a crucial role in supporting the efficient operation of a GP clinic. This position involves a combination of administrative tasks, patient interaction, and organizational responsibilities.

Responsibilities

Patient Interaction / Patient Care Assistance

Communicate effectively and professionally with patients and visitors upon arrival and leaving.

Dispense medication with clear instructions regarding tests, medications, and follow-up care.

Efficiently schedule appointments and manage the appointment calendar.

Answer phone calls and address patient inquiries.

Collect and verify patient information, including insurance details.

Collect payment.

Administrative Support

Assist with the completion of necessary forms and paperwork.

Handle billing and insurance claims.

Manage electronic systems.

Clinic Coordination and Communication

Able to correspond between patients and healthcare professionals (doctors) if required.

Works well in a team to ensure smooth workflow.

Ensure the cleanliness and organization of the clinic space.

Order and manage inventory of medical supplies.

Qualifications

Educational Level :

Min. O levels / polytechnic diploma

Experience :

Prior experience as a clinic assistant / manager will be given an advantage.

Having knowledge on "HealthierSG" or other health programmes are a bonus.

Having experience with GP Connect EMR will be a bonus.

Skills :

Strong organizational and multitasking abilities.

Excellent communication and interpersonal skills.

Basic knowledge of medical terminology and procedures will be a bonus.

Proficiency in using computer systems and healthcare software.

Highly motivated and eager to upskill and learn.

Team player.

Only Singaporean / PR / Malaysian candidates welcome to apply.

Professionalism :

Maintain a high level of professionalism, integrity, confidentiality, and empathy.

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