Manageress's duties and responsibilities
include :
Overseeing the operation and
management of all club facilities
Developing
and implementing strategies to attract new members and retain
existing ones
Managing club staff, including
hiring, training, and performance evaluations
Ensuring the club is in compliance with all laws and
regulations
Planning and coordinating events
and activities for club members
Managing the
club's budget and finances, including membership fees and
expenses
Maintaining high standards of
customer service to enhance member experience
Addressing and resolving any issues or complaints from
club members
Negotiating contracts with
vendors and suppliers
Ensuring the club's
facilities and equipment are well-maintained and safe for
use
Implementing and maintaining health and
safety standards
Pr • Singapore