Talent.com
Sea
Senior IT EngineerSea • Galaxis, Singapore
Senior IT Engineer

Senior IT Engineer

Sea • Galaxis, Singapore
30+ days ago
Job description

Corporate IT drives innovation at the core of our business. We define technology strategies, engineer smart solutions, and scale systems for the future. Join us to shape the impact of IT by designing agile processes, anticipating evolving needs, and guiding future tech talents.

As a Senior Helpdesk Engineer, you’ll be at the forefront of transformation through developing process enhancements, spearheading key initiatives and shaping the future of service delivery — ensuring seamless and impactful technology experiences.


Job Description
  • Drive technical excellence by acting as the primary escalation point for troubleshooting complex technical issues across devices and systems
  • Enhance operational efficiency through managing IT assets, vendor coordination and shared devices (video conference systems, printers) to ensure smooth operations
  • Lead initiatives by identifying opportunities to automate or refine workflows, revamping knowledge base articles or SOPs to drive efficiencies
  • Collaborate with regional leaders, system engineers, and network teams to support projects and cross-functional initiatives
  • Mentor junior team members and foster a knowledge-sharing culture
  • Provide IT support for internal and external events, ensuring seamless technical execution

  • Diploma or Degree in Computer Sciences, Information Technology or a related field preferred
  • Minimum 3 years of relevant experience ideally in fast-scaling environments with proven track record in supporting VIPs or senior executives
  • Familiarity with ITSM tools (ServiceNow, JIRA, Freshdesk) and supporting remote or hybrid work setups (VPN, Zoom, Teams, remote access software)
  • Hands-on experience with Windows and macOS, iOS and Android administration
  • Proficiency in LAN/WAN networking, TCP/IP and Cisco device configuration (firewalls, switches, IP phones etc)
  • Proven leadership skills with ability to mentor, train, and manage escalations
  • Proactive problem-solver who strategizes improvements, and delivers IT best practices with a customer-centric approach
  • Relevant certifications (ITIL, CompTIA, Cisco) are a plus
Create a job alert for this search

Senior IT Engineer • Galaxis, Singapore

Similar jobs

Senior Network Engineer

FukuSingapore, Singapore, SG
Quick Apply

Perform network administration in a heterogeneous environment (production, DR, test) comprising network & security equipment and telecommunication links.Conduct hardening, upgrades, and enhance... Show more

IT Engineer

MORROW & MORROW MedicalSingapore, Singapore, SG
Quick Apply

Morrow is redefining preventative healthcare by integrating precision medicine, digital tools, and lifestyle interventions into a seamless ecosystem.Our flagship centre in Singapore ... Show more

IT Support Engineer (EIACS) - (WL-FNW250905 004/04)

Xcellink Pte LtdSingapore, Singapore, SG
Quick Apply

Support project teams in the implementation, installation, and configuration of PCs/workstations, operating systems, applications, and related peripheral devices.Provide 1st level on-site IT suppor... Show more

IT Manager-POS System

FukuSingapore, Singapore, SG
Quick Apply

Lead a cross-functional team to deliver POS projects efficiently, maintaining high standards and timely outcomes.Gather feedback from clients and end-users to guide system improvements and enhance ... Show more

Mid-Senior IT Professional (Multiple Opportunities)

Hire Resolve.comSingapore, Singapore, SG
Quick Apply

Hire Resolve is assisting IT organisations in hiring experienced IT professionals to support Singapore-based operations.This is a multi-role opportunity spanning several functions across Informatio... Show more

IT Desktop Support Engineer

EPS ConsultantsSingapore, Singapore, SG
Quick Apply

As an IT Desktop Support Engineer, your job responsibilities will cover the following:.Perform End User Support – Client Management - Perform troubleshooting for client platform related problems.Re... Show more

Product Development Senior Manager (IT)

Xircle TalentSingapore, Singapore
Quick Apply

Our client is a global leader in the development and operation of high‑performance data centers, with a strong presence across Asia and Europe.As they expand into new international markets, they ar... Show more

Cloud System Engineer - Jun 2025 (Internal Use)

TalentsisSingapore, Singapore, SG
Quick Apply

Deploy and manage cloud infrastructure using Terraform (IAC).Support and administer RHEL systems across hybrid environments.Perform regular patching and vulnerability remediation in compliance with... Show more

System Engineer

NewbridgeSingapore, Singapore
Quick Apply

Our client is seeking an experienced ICIT (Installation, Checkout, Integration, and Testing) Engineer to join their team.As an ICIT Engineer, you'll play a critical role in ensuring the successful ... Show more

Senior IT Specialist (Singapore)

Horizon Quantum ComputingSingapore, Singapore, SG
Quick Apply

We are seeking a highly skilled and experienced Senior IT Specialist to facilitate the management of end-user computing solutions and office-IT responsibilities.The successful candidate will be res... Show more

Senior Application Engineer

InsiderSecuritySingapore, Singapore, SG
Quick Apply

Be the technical expert of InsiderSecurity solutions for our users.Achieve customer success by understanding user requirements and supporting users to achieve strong cybersecurity with our solution... Show more

Desktop/IT Support Engineer

JK TECHNOLOGY PTE LTDSingapore, Singapore
Quick Apply

Maintenance of IT peripherals, including backup & recovery.Set-up, installation, re-installation, or migration of IT peripherals.Relocation of IT peripherals within premises.Provide onsite supp... Show more

IT Infrastructure Engineer - (Public Sector)

Xtremax Pte. Ltd.Singapore, Singapore, SG
Quick Apply

Provide end-to-end management of all major IT incidents across MAS Technology Group on a 24x7 basis, ensuring resolution within established SLAs.Provide command and control throughout incident reso... Show more

IT Engineer

Funding Societies | Modalku GroupSingapore, Singapore, SG
Quick Apply

SME digital finance platform in Southeast Asia.We are licensed and operating  in Singapore, Indonesia, Thailand, Malaysia and Vietnam, and backed by Sequoia India (Peak XV), Softbank Vision Fu... Show more

IT ManagerPOS system

FukuSingapore, Singapore, SG
Quick Apply

Lead a cross-functional team to deliver POS-related projects efficiently, ensuring high-quality standards and timely delivery.Gather feedback from clients and end-users to guide system improvements... Show more

IT Support Engineer - (WL-FRW240510 005/01)

Xcellink Pte LtdSingapore, North West, SG
Quick Apply

Are you ready to make a meaningful impact by ensuring the seamless operation of high-tech systems that support national infrastructure? Join our elite IT infrastructure support team as an.You’ll be... Show more