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Room Controller/Coordinator (Housekeeping)
Room Controller/Coordinator (Housekeeping)Marina Bay Sands PTE. LTD. • D01 Cecil, Marina, People’s Park, Raffles Place, SG
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Room Controller/Coordinator (Housekeeping)

Room Controller/Coordinator (Housekeeping)

Marina Bay Sands PTE. LTD. • D01 Cecil, Marina, People’s Park, Raffles Place, SG
30+ days ago
Job description
Roles & Responsibilities

JOB SCOPE

Job Responsibilities

  • Responsible for forwarding and receiving of all information pertaining to the department
  • Receive, record, and distribute various reports / information
  • Prepare assignments for morning / evening room attendants
  • Prepare Housekeepers daily reports
  • To coordinate with GR’s room controller for unassigned room, rush room and re assign room when needed
  • Liaise with floor supervisor and manager for the rush room
  • Liaise with floor supervisor, FO and facilities with regards to rooms that need to OTM due to defects
  • Monitor number of VD turn VC
  • Monitor discrepancies rooms and DO with VC status
  • To monitor the completion of maximo and FCS request and advise supervisor to check and release the room
  • Monitor FCS time out
  • Receive, record, and transmit guest requests accurately
  • Responsible for entering accurate room status into computer daily and investigate discrepancies
  • Maintain and update administrative data
  • Maintain key control
  • Monitor lost property
  • Maintain monthly attendance records
  • Coordinate & follow up with Engineering department on all maintenance requests
  • Relevant experience in hospitality environment
  • Interact with all levels of Team Members
  • Pleasant personality with excellent customer service attitude
  • Well groomed & energetic
  • English speaking
  • Ability to work rotating shifts, during weekends and public holidays

JOB REQUIREMENTS

  • Minimum 1 year Housekeeping Operations experience
  • Possess a good command of spoken and written English
  • Able to give clear instructions over the phone
  • Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work
  • Minimum secondary school graduate

Tell employers what skills you have

Front Office
Quality Assurance
Housekeeping
Interpersonal Skills
Inventory
VIP
Property
Service Challenges
Opera
VC
Furniture
Customer Service
Scheduling
Hospitality
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Room Controller/Coordinator (Housekeeping) • D01 Cecil, Marina, People’s Park, Raffles Place, SG

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