IT & Facilities Coordinator (Logistics Operations)

Roles & Responsibilities

Company Overview

Universal Global Experts Singapore is a premier consultancy offering business solutions, strategic insights, and expert advisory services across industries. We drive growth and operational success through innovation, global connectivity, and professional excellence.

Job Summary

You will coordinate IT systems, facilities, and operations to ensure smooth daily functions and workplace safety, driving operational efficiency in a growing logistics environment.

Responsibilities

• Liaise with software vendors to resolve issues in courier systems and delivery apps, ensuring uninterrupted system performance
• Monitor system performance, escalate bugs, downtime, and integration issues to maintain operational continuity
• Manage daily operations of label printing, routing, and driver applications to support logistics workflows
• Oversee warehouse and office maintenance including electrical, air-conditioning, and general repairs to ensure facility readiness
• Coordinate with contractors for timely servicing and repairs of facilities and equipment
• Ensure workplace safety and operational readiness through proactive maintenance and monitoring
• Monitor CCTV system functionality and recording, coordinating with vendors for troubleshooting and maintenance
• Maintain office telephony and communication systems (VoIP/AI voice systems), liaising with service providers for fault resolution and upgrades
• Setup and maintain staff laptops, printers, and mobile devices, troubleshooting network, connectivity, and hardware issues
• Assist in resolving day-to-day operational issues related to systems and infrastructure, tracking and following up on open issues for timely resolution

Required competencies and certifications

• Valid Class 3 driving licence for site visits and coordination (explicitly required for core duties)

Preferred competencies and qualifications

• Diploma in IT, Engineering, Facilities Management, Logistics, or related field
• Minimum 2–5 years of relevant experience coordinating IT systems, vendors, and facilities
• Basic knowledge of IT systems, networking, and hardware troubleshooting
• Experience coordinating vendors and contractors
• Strong communication and organisational skills
• Hands-on, proactive, and problem-solving mindset

Other Information

Why Join Us

• Stable and growing logistics environment
• Exposure to operations, systems, and automation
• Opportunity to play a key role in improving operational efficiency

How to Apply Interested candidates may submit their resume with relevant experience, recent photograph, and expected salary to info@universalglobalexperts.com Attention to Ms Shree

Tell employers what skills you have

Liaising with service providers
Air Conditioning
Microsoft Excel
Monitor systems performance
Workplace Safety
Continuous Integration and Continuous Deployment
machinery downtime
Print Management
Electrical
Routing
Warehouse Maintenance and Housekeeping
Facility Maintenance