Sales and Events Executive

ROLE.

ROLE OVERVIEW

The Sales & Events Executive, Mandala Club directly to the Group Partnerships Director and is responsible for the logistic and the deployment of all events, and for ensuring events production is on brief, on budget and on time. Being the deployment of private events or the execution of the Fnb Programming, the individual plays a key role across the F&B Operations to help align all departments on Events Bookings and Events Orders management.

This job description is not intended to be an exhaustive list of all deliverables and responsibilities associated with the role. Other duties may be assigned depending on business needs.

KEY OBJECTIVES & DELIVERABLES.

MAIN RESPONSIBILITIES

FnB Event Management:

• Managing events enquires and clients engagement
• Being in charge of the S&E Operations Team daily to day tasks
• Delivering performance management
• Creating Events Briefs and deploying the events logistic and production.
• Being the client contact on-the-ground, welcoming clients, supporting site visits.
• Liaising with the Operational Management Team to set up the venue for events.
• Maintaining Events Tracker to analyze bookings sources, revenue generation and production costs.
• Being able to submit Measurement and Evaluation (M&E) for any project assigned.
• Forming deep personal relationships with cross-departmental team to deliver on-brand events experiences.

Managing FnB Events Programming

• Overseeing all aspects of the events in collaboration with relevant departments: event logistics, creating event orders, briefing FOH and BOH Operational team brief the team, supporting tracking RSVPs, answering guests’ queries, etc.

OTHER INFORMATION.

THE RIGHT PERSON

• A passion for hospitality and delivering exceptional lifestyle experiences.
• Great attention to details.
• Extremely disciplined and focused to achieve agreed targets within given deadlines.
• A troubleshooter; must be able to critically analyze and tackle problems and present viable solutions.
• Have entrepreneurial spirit; must be able to deal with ambiguity and willing to take risks as needed.
• Excellent written and verbal communication skills.
• Able to communicate clearly at all levels within an organization.
• Be open to new ideas, adventurous and practical simultaneously.
• Able to lead and inspire the team.
• Driven by the desire to win and for continuous improvement.
• Motivated, professional, and high level of energy and work ethic
• Proven ability to work cross-functionally.
• Strong networking skills.