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Airbus Singapore Private Limited
Fleet Management ManagerAirbus Singapore Private Limited • Singapore, Singapore
Fleet Management Manager

Fleet Management Manager

Airbus Singapore Private Limited • Singapore, Singapore
7 days ago
Job description
  • Job Description : *Job Objectives* * Provide our Airlines, Authorities and MRO’s with the customized engineering & maintenance support and services to ensure the safe, reliable and cost effective operations * Analysis of airlines’ operation data, maintenance process & organization, and development of adequate supports and services * P repare and organize fleet review meetings with APAC operators. Review fleet performance metrics, present technical and program status with support from in-service engineering team. Propose fleet operational reliability improvement to operators * Support other business units and / or from Airbus Asia-Pacific management *Job Responsibilities* * Monitor and improve fleet performance to allow safe, reliable, economical operations at highest customer satisfaction for each Airbus programs in Asia-Pacific * Prepare and support new program Entry Into Service (EIS) & new customer EIS, with a close link to SBx program, as a transverse function in Airbus Asia-Pacific customer service * Define mitigations for regional issues in Asia-Pacific and follow up final fix availability, with close link with SB program team * Support all Programs and other Customer Services organizations by providing in-service data, reference data, dashboards, reports etc. and support Aircraft and Services Sales activities * Promote fleet performance tools and support to Asia Pacific customers * Led the preparation of Fleet Review meeting and ensures overall readiness of topic preparation in coordination with in-service engineering. Achieve a good FRM satisfaction score * Co-operate with authority, monitor fleet performance of the APAC airlines in respect of safety, reliability and economics, and propose necessary actions * Build up partnership with APAC customers through regular Airline visits, Fleet performance review, regional seminar and workshops * Provide expertise and support to Safety organization on safety prevention * Evaluate Airlines and MRO’s maintenance and engineering practices and identify areas to be enhanced in term of safety, organizational efficiency, quality and technical capacities * Assist Airlines learning curve and acquire good handling methods by providing necessary transfer of Know How support * Ensure a customer satisfaction index above 70 in Asia-Pacific * Ensure Asia-Pacific fleet operational reliability meet & above global targets * Use Fleet performance tools / support, quarterly * Prepare, support and participate to Program regional conference *Job Requirements* * Preferably 5 years experience in Customer Services business and / or airline maintenance & engineering * Graduated in aeronautical studies or aircraft systems * Capable of strongly defending Airbus Customer Services and customers' interests in front of third parties * Knowledge of FAA / EASA Regulation (minimum JAR121, JAR145 and JAR66) is a plus * Knowledge about airlines’ organization and operation * Experience in technical service / support field is a plus * Good knowledge of customer needs in terms of maintenance & engineering operational activities * Good presentation skills * Able to work in a different culture environment * Tenacious, responsible, adaptable and flexible * Reliable team player, with a good sense of reporting * Ability to cope with highly demanding environment * Keen on extensive travelling within Asia-Pacific and worldwide * Experience in technical service / support field is a plus * Highly concerned by customer services and service minded * Good coordination and relational skills to deal with authorities, customers, vendors and other Airbus departments This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth. Company : Airbus Singapore Private Limited *Employment Type : * Permanent *Experience Level : * Professional *Job Family : * Customer Account and Service Management By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com . At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
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Fleet Management Manager • Singapore, Singapore

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