12 Months Marketing Admin Analyst (Customer Campaigns & Lifecycle), Raffles Place

Roles & Responsibilities

Responsibilities:

• Assist in handling customer campaigns related enquiries from agents via sg.customermarketing mailbox
• Assist in digital voucher issuance/reissuance to customers, which includes the process of generating masked IDs, issuing points in Rewardz portal, Microsoft Dynamics CRM system
• Assist in tabulating balance of unredeemed eVouchers before confirming how much to top up for next campaign.
• Provide each campaign redemption summary files to Finance on a monthly basis
• Perform data mail merging over excel and liasing with our printing vendor for checking
• Artwork checking with printing vendor before marketing collaterals are printed
• Assist Campaign Managers to reach out to agents when required to complete fulfilment.

Requirements:

• Good verbal and written communication skills
• Intermediate skills in Microsoft Office Excel
• Tertiary education with some experience in Insurance industry or Customer Service preferred.

Tell employers what skills you have

Microsoft Dynamics CRM
Career Development
mail merging
Discount vouchers
Liaising with managing agents
Product Development
Print Collateral
Customer Service
Oral & Written Communication Skills
Insurance industry
fundraising database