Online Sales Executive
Roles & Responsibilities
Online Sales Executive – Leather Restoration
Honest Crafters – Singapore
Honest Crafters specialises in the restoration and care of leather products, including luxury bags, shoes, wallets, furniture and automotive interiors.
We are looking for an Online Sales Executive with relevant experience in leather restoration and leather products. This is important because our customers rely on our sales team to understand the condition of their items and recommend the right restoration solution.
What You’ll Do
- Handle daily customer enquiries through WhatsApp, phone calls and online platforms
- Review photos and understand customers’ leather restoration needs
- Recommend suitable cleaning, repair, colour restoration and other leather services
- Prepare accurate quotations based on the condition and restoration requirements
- Follow up actively on enquiries and convert leads into confirmed sales
- Arrange or conduct on-site assessments when required
- Upsell relevant services where appropriate
- Work closely with our crafters and operations team on more complex cases
- Achieve individual monthly sales targets
What We’re Looking For
- MUST have relevant working experience in leather restoration and leather products
- Good knowledge of leather types, common damages, repair and restoration methods
- Able to assess leather items from photos and communicate possible solutions clearly
- Sales experience with leather goods, luxury products, furniture, automotive interiors or related services is highly preferred
- Strong communication and customer service skills
- Confident in following up, negotiating and closing sales
- Comfortable managing multiple online enquiries at the same time
- Self-driven, responsible and results-oriented
- Able to work closely with crafters and understand the practical limitations of restoration
What You’ll Gain
- Competitive basic salary + performance incentives
- Hands-on exposure to a wide variety of leather restoration cases
- Opportunity to work with luxury bags, shoes, furniture and automotive leather
- Develop deeper technical knowledge in professional leather restoration
- Career growth within an established and expanding restoration company
Why Honest Crafters
This is not just a general online customer service position.
Our Online Sales Executives need to understand leather and restoration so they can identify customers’ concerns, recommend the right solution, quote accurately and close the sale confidently.
Apply Now
If you already have relevant experience with leather products and leather restoration and enjoy communicating with customers and closing sales, we’d like to hear from you.
Tell employers what skills you have
Sales Presentations
Construction
Following Up
Cross Selling
Networking
Market Intelligence
Articulate
Customer Service
Generate Sales Leads
Luxury Goods