Community Relations Executive

Roles & Responsibilities

COMPANY DESCRIPTION

The Salvation Army has been touching lives in Singapore since 1935 and we remain committed in serving the underprivileged in the community without discrimination. To us, every life is precious and we actively help those in need regardless of age, race or religion.

Throughout the years, we have established a comprehensive network of social services to meet a wide range of needs in our community. Our diverse programmes reach out to children who need care and protection, families in material need, ailing aged requiring quality nursing care and other needy segments in our society.

Our spiritual ministry also reaches out to the people in the community to provide counsel to those in need. We are there to help guide those in need towards finding their identity and purpose in life.

RESPONSIBILITIES

Job Description

1. Volunteers Management

• Assist the Community Relations Manager in overseeing volunteer activities
• Recruit, screen, process applications, and assess suitability of new volunteers
• Arrange and conduct volunteer training and orientation sessions
• Coordinate volunteering schedules and events with relevant departments
• Maintain updated volunteer records and manage appreciation initiatives

2. Feedback Gathering

• Conduct surveys to gather feedback from resident and stakeholder engagements
• Document feedback for improvements and awards submissions
• Manage post-event survey evaluations

3. Corporate Communication

• Assist in providing reports, write-ups, and photographs for organizational newsletters and events
• Support event documentation and maintain an organized archive of photos

4. Community Engagement

• Orientate visitors and conduct tours of facilities
• Represent the organization at external meetings and functions
• Coordinate major events and collaborate with external agencies on joint initiatives
• Participate in developmental activities and maintain knowledge in relevant fields

5. Awards Submissions

• Prepare and submit nominations for various awards
• Support presentation of shortlisted entries, including for Ageing Asia, Community Care Excellence Award (CCEA), and others

QUALIFICATIONS

Qualifications

• A bachelor's degree in fields such as Healthcare Management, Social Work, Public Relations, Communications, or a related field in preferred

Job Requirements

• Preferably with 2 - 4 years of relevant working experience
• Strong communication and interpersonal skills
• A patient, warm and helpful team player who is well-organised
• Proficient in Microsoft Office, especially Word and Excel

OTHER INFORMATION

Working Hours

44 hours per week (normal office hours)

Under normal circumstances the hours of duty will be as follows:

• 8.00am to 5.15pm (Monday to Friday, 45 minutes lunch break) or
• 8.30am to 5.45pm (Monday to Friday, 45 minutes lunch break)

Working Location

The Salvation Army - Peacehaven Nursing Home

9 Upper Changi Road North Singapore 507706

By submitting this job application, I affirm that I have given to The Salvation Army true and complete information on this application. No requested information has been concealed.

I agree that The Salvation Army (TSA) may collect, use and disclose your personal data, as provided in this application form, or (if applicable) obtained by TSA as a result of your employment, for the following purposes in accordance with the Personal Data Protection Act 2012 and our data protection policy (available at our website at https://www.salvationarmy.org.sg/data-protection-policy/ ):

1. a) the processing of this employment application;
2. b) the administration of the employment with TSA; and
3. c) sharing of personal information to third party, including but not limited to government agencies, hospitals, vendor(s)/supplier (s), working in collaboration with TSA to support the employment.

If you are providing third party's personal data, you hereby declare that you have obtained consent from the named individual(s), for the collection, use and disclosure of his/her personal data by you to TSA, TSA business partners and other third-party service providers. I authorised the organisation to contact references provided for employment reference checks.

Please visit our website at https://www.salvationarmy.org.sg/data-protection-policy/ for further details on our data protection policy, including how you may access and correct your personal data or withdraw consent to the collection, use or disclosure of your personal data.

If any information I have provided is untrue, or if I have concealed material information, I understand that this will constitute cause for denial of employment or immediate dismissal.

Please note that your application will be sent to and reviewed by the direct employer - The Salvation Army Singapore
Tell employers what skills you have

General Administration
Communication
Procedure Development
Administration work
Interpersonal Skills
Healthcare
Social Services
Counseling
Administration
Event Management
administration support
Operational Risk Management
Project Management
Grants
Interventions
Business Communications
Team Player
Customer Service
Case Management
Business Development