Novotel Singapore on Stevens: Catering Sales Manager

Roles & Responsibilities

Company Overview

Novotel Singapore on Stevens and Mercure Singapore on Stevens offer vibrant lifestyle hotels near Orchard Road with extensive F&B outlets, meeting spaces, and leisure facilities. They champion diversity, inclusion, pay equity, and career development in a dynamic urban setting.

Job Summary

Drive hotel sales growth by developing leads, managing accounts, and executing strategic marketing activities to maximize revenue and maintain competitive advantage.

Responsibilities

• Develop lead sources by prospecting, generating referrals, tracing files, and making cold calls to expand the client base
• Achieve and exceed personal sales targets monthly, quarterly, and annually through proactive account development and maintenance
• Conduct site inspections with prospective and existing clients to showcase hotel facilities and secure bookings
• Design and implement innovative sales strategies, tactics, and action plans tailored to the account base to increase revenue
• Manage all incoming leads for guest room bookings and meeting/catering functions, ensuring timely and accurate follow-up
• Quote and negotiate prices within established parameters to close deals with potential and existing clients
• Prepare and finalize contracts for clients to formalize agreements
• Communicate event details professionally and promptly to relevant departments via memos, emails, banquet event orders, directives, and rooming lists
• Lead pre-conference meetings to ensure all key departments understand event requirements and logistics
• Maintain on-site visibility during events to serve as the primary client liaison and ensure smooth execution
• Conduct post-event follow-ups to resolve issues and encourage repeat business
• Build and sustain strong business and social relationships within the industry and participate in PR activities to generate new sales leads

Preferred competencies and qualifications

• Degree or diploma in Hospitality, Sales, or Marketing
• Minimum 4 years of relevant sales experience
• Proficient in Microsoft Office software to support sales and administrative tasks
• Demonstrated strong communication skills in client interactions and negotiations to secure business
• Effective time management skills to prioritize tasks and consistently meet sales targets
• Understanding of sales strategies and account profitability to optimize revenue generation
• Confident, enthusiastic team player with a positive attitude fostering collaboration and client engagement.

Only shortlisted candidates will be notified.

Tell employers what skills you have

Negotiation
Quarterly reports
Referrals
Assertive
Selling
Event Planning
Time Management skills
set sales goals
Catering
Banquet Operations