Customer Service Executive (Order Management | Manufacturing)

Roles & Responsibilities

• MNC Company

• Basic $3000 - $3600 + AWS + Variable Bonus

• Excellent Welfare and Benefits + Career progression

• Working location: Lorong Chuan (walking distance from MRT station)

• Working hours: Monday to Friday (8.45am to 5.45pm)
  

Job Responsibilities:

• May provide on time reporting, order tracking, backlog processing, invoicing, returns, discrepancy resolution, customer credit problems and/or other such support to sales team members and/or external customers

• Research and resolve moderately complex problems, and research/tracking orders

• Order Management- SO or PO entry processing

• Order Backlog Management

• Enter Expedites in system

• Identifies, investigates, and participates in opportunities to improve processes and procedures, to include various key performance metrics

• Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with consumer laws

• Maintains and updates electronic and/or hard copy records as required

• Other duties as assigned

Job Requirements:

• Possess minimum Diploma qualification or equivalent

• Possess minimum 2 years of relevant experience in a manufacturing or electronics environment is preferred
  

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities

• Current and Expected salary

• Reason for leaving

• Date of availability

• Education background
  

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Tell employers what skills you have

external marketing
Sales Support
Process Improvement
Customer Service Management
Customer Relationships
strengthen customer relations
Invoicing
customer inquiries
Administration
Complex Problem Solving
Good Communication Skills
Purchase Orders
admin support
order process
Customer Satisfaction
Order Management
Customer Service
Manufacturing
Customer Orientation
Customer Service Experience