Restaurant Captain [5.5 days]

Roles & Responsibilities

Greenwood Fish Market

📍Bukit Timah: 34 Greenwood Ave, S289236

📍Quayside Isle: 31 Ocean Way #01-02 to 05, S098375

Key Responsibilities:

• Assisting the Restaurant Supervisor in overseeing daily operations and ensuring smooth service flow
• Leading a section of the restaurant floor, ensuring all guests receive attentive and friendly service
• Guiding and supporting junior service staff, providing on-the-job training and ensuring service standards are met
• Handling guest requests and minor complaints with professionalism, escalating larger issues to the Supervisor or Manager when necessary
• Ensuring tables, stations, and service areas are clean, properly set up, and well-stocked at all times
• Monitoring inventory of service items (cutlery, glassware, condiments) and informing the Supervisor of any needs
• Supporting the Supervisor and Manager in implementing promotions or new service initiatives

Requirements:

• At least 1 year of experience as a Captain, Senior Waiter, or in a similar role within a busy restaurant
• Strong communication and interpersonal skills, with the ability to lead by example
• Good organizational skills and ability to multitask in a fast-paced environment
• Positive attitude with a strong sense of teamwork and service excellence
• Basic understanding of food safety and hygiene standards

Benefits For Confirmed Staff:

• Staff Meals: Free meals provided during shift
• Night Transport: Taxi claims available for exceptionally late days
• Sentosa Entry Pass: Annual Sentosa islander pass provided for subsidised transport and free entry (for our Sentosa team)
• Career Progression: Career path personalisations and growth opportunities

Tell employers what skills you have

Cuts
Talent Management
Leadership
Microsoft Office
Quality Control
Cooking
Interpersonal Skills
Sanitation
Restaurant Management
Wine
Customer Satisfaction
Customer Service