Retail Store Manager (13th Month AWS + Family-Oriented Culture)

Roles & Responsibilities

Our Client has been keeping generations moving for over a century. As one of the world’s leading footwear retailers, they combine a rich global heritage with a close-knit, supportive local presence. They believe that retail success starts with their people. That’s why they foster a warm, family-oriented working culture where your well-being matters, team collaboration is second nature, and long-term career growth is actively celebrated.

Why Join?

• Guaranteed 13th-Month Pay: Enjoy financial stability with a fixed Annual Wage Supplement (AWS).

• Family-Oriented Culture: Work in a supportive environment that values team harmony, mutual respect, and work-life balance.

• Comprehensive Benefits: Competitive basic salary, attractive store performance incentives, medical coverage, and staff discounts.

• Career Progression: Access to structured training and internal advancement opportunities within a globally recognized brand.

The Role

As the Retail Store Manager, you will be the captain of your store footprint. You will drive sales growth, lead a high-performing floor team, and maintain excellence in operational and visual standards while ensuring every customer experiences the warmth of the brand.

Key Responsibilities

• Sales & Performance: Drive the store to meet and exceed monthly sales targets and Key Performance Indicators (KPIs).

• Team Leadership & Development: Hire, onboard, train, and motivate your sales team. Foster a collaborative, positive "one-team" working environment.

• Daily Operations: Oversee opening/closing procedures, inventory management, stock replenishment, and administrative reporting.

• Customer Excellence: Set the standard for exceptional customer service, managing escalations and building lasting customer relationships.

• Visual Merchandising: Execute visual merchandising directives to ensure an attractive, high-standard storefront that drives foot traffic.

Requirements

• Minimum 3 to 5 years of retail supervisory or management experience (footwear, apparel, or fast-moving consumer retail background).

• Proven track record of leading, training, and building strong, harmonious retail teams.

• Strong business acumen with a solid understanding of inventory control and retail KPIs.

• Excellent interpersonal and communication skills to connect naturally with both your team and customers.

• Resilient, problem-solving mindset, capable of managing daily operational challenges effectively.

If you are a passionate retail leader looking for a stable, rewarding career within a workplace that genuinely treats you like family, we want to hear from you.

Apply now by submitting your updated CV outlining your retail leadership achievements to juliah@gemini.sg

Tell employers what skills you have

Footwear
Listening Skills
retail KPIs
Sales Motivation
Fast Moving Consumer Goods
Team Leadership
Customer Escalation Management
Record Of Success
Team Building
Reporting
Supervisory Experience
Apparel