Field Service Engineer

Roles & Responsibilities

Company Overview

Rheinmetall Electronics Singapore is a private limited liability company in Singapore specializing in sales, technical support, systems integration, sales maintenance, and related services in the area of defence.

Job Summary

As a Field Service Representative, you will maintain and repair complex simulation systems, manage subcontractors, support customer training, and ensure timely, high-quality service delivery for small- to medium-sized projects. You will be stationed in customer's premises to perform your role.

Responsibilities

• Perform maintenance and repair on complex simulation systems and their components to ensure operational reliability
• Troubleshoot and rectify electrical and mechanical faults on complex systems at customer sites to minimize downtime
• Repair defective assemblies to restore system functionality
• Provide technical services for PCs, networks, projectors, electrical systems, air conditioning, and vehicle-specific operating components of simulation devices
• Document all services performed and create detailed error logs for reporting and quality assurance
• Plan and manage subcontractors to ensure maintenance and repairs are completed on schedule and within budget
• Advise customers on system-related inquiries and recommend maintenance or system development improvements
• Support Site Manager or designated managers in preparing In-Service Support (ISS) contracts to facilitate service agreements
• Prepare and deliver customer training courses on system operation, maintenance, and servicing to enhance user competence

Required competencies and certifications

• Diploma or Higher ITEC qualification in an engineering field
• Proficient English communication skills, both written and spoken
• Knowledge of computer hardware and basic software skills including Windows, Linux, and network administration
• Experience handling technical system documentation and using electrical test equipment
• Strong technical understanding of mechanical and electrical systems
• Experience in maintenance or system integration within a related industry

Preferred competencies and qualifications

• Trained electrician authorized to work on electrical systems up to 400 V AC in compliance with applicable laws (preferred, not essential)
• Minimum of 3 years working experience in a relevant field (preferred, not essential)

Other Information

• Ability to obtain necessary security clearances for access to MINDEF classified information
• High intercultural competence and willingness to work in an international environment
• Ability to work independently with initiative and a service-oriented approach
• Team-oriented work style with a confident manner
• Willingness to travel worldwide

Tell employers what skills you have

Troubleshooting
Microsoft Office
Regulatory Compliance
Hardware
Interpersonal Skills
Repair Work
Problem Solving
Electrical
Reporting Services
IT Operations
Inventory Management
Networking
Windows Domain
Team Player
Field Service Engineering
VMware Workstation
Technical Support
System Maintenance