Customer Service Executive / Procurement Executive

Roles & Responsibilities

Job Description:

• Generate quotations, perform cost analysis and prepare order acknowledgements.
• Support and respond to customer requests promptly and professionally.
• Monitor order status and provide timely updates to customers.
• Verify specifications of purchase requests from Engineering and external customers.
• Source, evaluate and liaise with suppliers on pricing, availability, lead time and delivery commitments.
• Negotiate pricing and lead times with vendors to achieve competitive costs and timely deliveries.
• Issue purchase orders and follow up on material deliveries.
• Coordinate with suppliers and production teams to support customer delivery requirements and ensure smooth material flow to meet production schedules.
• Plan and update production delivery schedules to meet customer requirements.
• Compile and maintain records of purchases, inventory movements, pricing, deliveries and stock levels.
• Ensure accurate maintenance of records and transactions.
• Liaise with customers, suppliers, production, planning and logistics teams to ensure smooth order fulfillment.
• Resolve issues relating to orders, deliveries, procurement and customer requirements.

Requirements:

• Minimum 2 years working experience.
• Diploma or Degree in Business Administration, Supply Chain, Engineering or related disciplines.
• Strong ability to work independently as well as within a team.
• Good communication, coordination, organizational skills and problem-solving abilities.
• Proficient in Microsoft Excel and Reporting tools.
• Able to work in a fast-paced environment.
• Willing to learn new things and positive attitude.

Tell employers what skills you have

Negotiation
Microsoft Office
Quotation Management
Organisational Skills
reports on spreadsheets
Outsourcing
Administrative Work
Interpersonal Skills
Customer Requirements Analysis
Team Player
Pricing Negotiation
Able To Work Independently