Service Technician-SKH

Roles & Responsibilities

Job Descriptions:

You will be the on-site first responder for OTSAW’s AGV fleet at Sengkang General Hospital.

Your mission:

➢ Monitor the operations of OTSAW Products

➢ Perform basic housekeeping and routine checks of OTSAW Products

➢ Provide the first response to any technical issues encountered by the OTSAW Product

➢ Assist in attending to Tier 1 - Operations-related issues via remote or on-site support

➢ Escalate higher-level issues to a superior for immediate advice and action whenever needed

➢ Prepare the Service Reports, Maintenance Report, and other Operations-related documents as needed

➢ Execute ad hoc tasks on behalf of the Robotics Operations Team as needed

Work Schedule:

➢ Shift 1: 6:00 AM – 3:00 PM

➢ Shift 2: 3:00 PM – 12:00 AM

➢ Pattern: 5 days’ work, 1 Off Day, 1 Rest Day, rotating weekly between Morning/Afternoon shifts

➢ Coverage: Weekends & Public Holidays included

➢ OT: Required for operational emergencies.

Skillsets:

➢ Diploma or Certificate in Mechanical/Electrical/Computer Engineering or other related fields

➢ Proven work experience of at least 1 year in a technical industry

➢ Familiarity with Autonomous Mobile Robots (AMR) and Automated Guided Vehicles (AGV)

➢ Proficiency in using mechanical and electrical tools

➢ Knowledgeable in identifying basic mechanical parts and electrical components

➢ Familiarity in using computers and basic applications such as MS Word, Excel and PowerPoint

Tell employers what skills you have

Maintenance documentation
Issue Escalation
Supervisory Skills
Onsite Support
Equipment Maintenance and Housekeeping
Electrical
Operational Delivery Teams
Reporting Services
Remote Support
Operational Monitoring
Technical Training
Driving License
Resolving the Technical Issues
Operations Documentation
Technical Service