Staff Management: Train/retrain, and supervising FOH & BOH team. Ensuring that staff members adhere to SOPs.
Customer Service: Ensuring high levels of customer satisfaction through attentive service. Addressing customer complaints and feedback effectively.
Budgeting and Cost Control: Analysing sales trends, adjusting strategies to improve profitability, managing labor costs, food costs, and overhead to maximise profitability while maintaining quality service.
Operations Management: Overseeing daily operations to ensure the restaurant runs smoothly. This includes managing inventory, supplies, and equipment, as well as ensuring compliance with health and safety regulations.
Menu Planning and Development: Collaborating with management to design and update the menu, taking into account customer preferences, seasonal availability, and cost considerations.
Quality Control: Monitoring food quality, presentation, and service standards to ensure they meet the restaurant's expectations and regulations.
Team Building: Fostering a positive work environment that encourages teamwork and enhances employee morale, retention, and performance.
Reporting: Preparing reports on sales, expenses, staff performance
Job Requirements:
Minimum 3 years of experience as a outlet in charge and possess higher culinary skills (Must have Chinese wok skills) in a full-service restaurant.
Strong leadership, communication, and organisational skills, along with a passion for the hospitality industry. (注重细节以及对卓越烹饪的不懈追求,具有强烈的味觉和嗅觉,并且能够在压力下优雅地管理团队)
Reliable, punctual, responsible, enthusiastic, and positive-thinking.
Full of energy and spirit, with the ability to stand for long hours and work in fast-paced environments.
Able to work on weekends and public holidays; working hours may vary according to opening hours.
No overtime pay or offset for overtime.
Staff Benefits:
Medical and insurance
Staff discount
Good career development
Staff meals provided
Tell employers what skills you have
Leadership Quality Control Cooking Job Descriptions FOH Operations Management Hospitality Industry Sanitation Attentive Restaurant Management Customer Satisfaction Staff Management Culinary Skills Restaurant Operation Cost Control Food Service
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Sous Chef • D09 Cairnhill, Orchard, River Valley, SG