SALES EXECUTIVE/ ACCOUNT MANAGER
Roles & Responsibilities
Main Job Scope Summary:
Responsible for generating new business opportunities, handling existing customer accounts and driving revenue growth across the existing company's sales businesses.
Key Responsibilities:
1. New Business Development
* Identify and develop new sales opportunities and revenue growth for the company's services and solutions.
* Proactively approach potential customers through networking, referrals, cold calling, and business development activities.
* Promote and sell:
- Internet connectivity services
- IT maintenance contracts
- IT hardware solutions
- Software and cybersecurity solutions
* Conduct customer meetings/ presentations to understand business requirements and propose suitable solutions.
2. Account Management
* Maintain and grow relationships with existing customers.
* Ensure customer satisfaction and provide ongoing support for all accounts.
* Act as the primary point of contact between the customer and the company.
3. Contract Renewal Management
* Monitor and track service renewal timelines.
* Engage customers early to secure renewal of the existing businesses.
* Identify opportunities for service upgrades or additional solutions.
4. Sales Administration
* Prepare quotations, proposals, and follow-up with customers.
* Maintain accurate records of sales activities and customer interactions.
* Work closely with the technical and operations team to ensure smooth service delivery.
Requirements:
* Diploma or Degree in Business, IT, or related field.
* Minimum 2-3 years sales experience in IT, telecommunications, or technology solutions. Basic salary stated excluding commission.
* Strong communication and negotiation skills.
* Ability to develop new business opportunities.
* Self-motivated with strong initiative.
* Reporting directly to the Managing Director.
Tell employers what skills you have
Internet Services
IT Hardware Support
Cold Calling
Information Technology
Customer Networking
Marketing and Promotion
B2B
Business Development Activities
Sales Trends and Opportunities Analysis
Business Growth
Information Technology and Services industry
Maintenance contracts
Business Development
New Business Opportunities