Front Desk / Customer Service Officer

Roles & Responsibilities

Roles & Responsibilities

Job Description

We are seeking a dedicated and customer-oriented individual to support our branch operations and deliver excellent service to our clients. The role involves front desk responsibilities, customer care, administrative tasks, and coordination to ensure smooth daily operations of the outlet.

What we’re looking for:

· Friendly, professional, and customer-service oriented

· Strong organizational and multitasking skills

· Comfortable with basic computer applications

· Prior admin, front desk, or customer service experience preferred· Part-time (3-4 days/week) on weekends

· Location: Marine Parade

Requirements:

Conduct regular follow-ups with customers to support service quality and customer retention.
Fluent in Mandarin and English for communication with parents

Proficient with Microsoft Office, Microsoft Excel, Wechat, WhatsApp, etc.

Tell employers what skills you have

Customer Followup
Professionalism
Microsoft Office
Microsoft Excel
Computer Applications
Administrative Work
Interpersonal Skills
Front Desk responsibilities
Data Entry
Multitasking
Managing Daily Operations
Customer Oriented
Customer Satisfaction
Team Player
Microsoft Word
Customer Service
Technical Description
job management
Communication With Parents
Dedication