Retail Manager, SEA (Luxury Brands)

Roles & Responsibilities

Responsibilities:

1. RETAIL OPERATION

• Assist retail operation manager to oversee all boutiques day-to-day operation and resolved operational issues.
• Coordinate with all boutiques and other internal departments to ensure procedures are in line with headquarters/current guidelines.
• Work closely with all boutiques and ensure that new implementation are properly executed.
• Follow up with all external suppliers / service providers to ensure that jobs (if any) are properly executed in the boutique.
• Maintain POS displays (visual merchandising) and general outlook of the POS to the brand’s standards.
• Request for POS material from local brand team or headquarters as and when they are required.
• To provide secretarial and administrative support to the retail operation manager such as gathering market feedback, checking of boutique rostering etc.
• To provide support to the boutique team when needed.
• Whenever the boutique closes early / close, you will assist the retail operation manager to prepare early closure signage and seek for brand team approval on the communication.
• Coordinate with the headquarter digital team to update the operating hour in social media

2. RETAIL PROJECT MANAGEMENT

• Assist the retail operation manager to coordinate the store project for openings, renovations, expansions and closings.

3. RETAIL TRAINING

• Assist the retail operation manager in organizing training with the various department for the boutique team. E.g headquarter product tour training for the boutique team.
• Assist the retail operation manager in preparing the training material prior to the training. E.g Sales transaction &; payment training conducted by the retail operation manager.

Requirements:

• Bachelor's degree in marketing / business administration equivalent.
• 5 to 8 years of experience preferably in luxury retail/hospitality industry.
• Proficient in MS Office with strong Excel and PowerPoint skills.
• Experience in using Infor M3 or salesforce is a plus.
• A self-starter who is highly driven and can work independently.
• Strong analytical thinking and problem-solving skills.
• Articulate with excellent verbal and written communication skills.
• Detail oriented and able to multi-task.
• Excellent time management and organizational skills.
• Able to travel in SEA region when needed.

Tell employers what skills you have

Product Knowledge
Retail
Visual Merchandising
Appraisals
Succession Planning
Store Management
Retail Operations
Fashion Retail
Luxury
Administration
Closings
Multitasking
Time Management
Work Under Pressure
Administrative Support
Articulate
People Management
Luxury Goods