Service Technician - CGH

Roles & Responsibilities

Job Descriptions:

You will be the on-site first responder for OTSAW’s AGV fleet at Changi General Hospital (CGH).

Your mission:

➢ Monitor the operations of OTSAW Products

➢ Perform basic housekeeping and routine checks of OTSAW Products

➢ Provide the first response to any technical issues encountered by OTSAW Product

➢ Assist in attending to Tier 1 - Operations related issues via remote or on-site support

➢ Escalate higher level issue to superior for immediate advice and action whenever needed

➢ Prepare the Service Reports, Maintenance Report and other Operations related documents as needed

➢ Execute ad hoc tasks on behalf of the Robotics Operations Team as needed

Work Schedule:

➢ Weekdays:

▪ AM Shift: 6:30AM – 3:30PM

▪ PM Shift: 12:30PM – 9:30PM

➢ Weekends/PH:

▪ AM Shift: 6:30AM – 3:30PM

▪ PM Shift: 11:00AM – 8:00PM

➢ Pattern: 5 days’ work, 1 Off Day, 1 Rest Day, rotating weekly between Morning/Afternoon shifts

➢ Coverage: Weekends & Public Holidays included

➢ OT: Required for operational emergencies

Skillsets:

➢ Diploma or Certificate in Mechanical/Electrical/Computer Engineering or other related fields

➢ Proven work experience of at least 1 year in a technical industry

➢ Familiarity with Autonomous Mobile Robots (AMR) and Automated Guided Vehicles (AGV)

➢ Proficiency in using mechanical and electrical tools

➢ Knowledgeable in identifying basic mechanical parts and electrical components

➢ Familiarity in using computers and basic applications such as MS Word, Excel and PowerPoint

➢ Ability to work independently and remain professional under pressure

➢ Ability to clearly communicate with colleagues and end users

Additional Requirement:

➢ Physically fit to perform tasks involving lifting of heavy equipment and working in confined

spaces

➢ Willing to travel locally in a short notice

➢ Comfortable to work in a shifting schedule

Tell employers what skills you have

Maintenance documentation
Issue Escalation
Physical Fitness
Creating spaces
Onsite Support
Equipment Maintenance and Housekeeping
Operational Delivery Teams
shifts schedules
Operational Monitoring
MCSA
Resolve Operational Issues
Multitasking
MCSE
Requests for Travel
Time Management
Otif Delivery Performance