Serving in a technical & new product development discipline, providing technical advice, proposed and support new project/product development to Company and subsidiary divisions.
Main Responsibilities:
Customer Technical Servicing
Provide day-to-day support and guidance on all product and process technical requirements.
Participate in regular cross-functional meetings to ensure that customer technical requirements are met on time.
Provide technical advice (e.g., product specifications, applications, quality) to customers, Sales, and the Supply Chain team.
Manage customer-specific and new product specification requests.
Answer customer technical questionnaires.
Manufacturing Technical Support
Provide technical support by working with manufacturing plants in cross-functional teams to assist with process and quality improvements, troubleshooting, and complaint resolution.
Ensure that technology and quality standards for new and revised formulas/specifications are successfully transferred into manufacturing processes.
Provide technical expertise to the Engineering department to ensure new projects and plant modifications align with customer expectations and requirements.
Business Development
Supporting new business opportunities/assessment for currently marketed products as well as for new products framed in the oleochemical industry.
Participate in the process of analysis and evaluation of new investment projects.
Job Requirements:
Minimum bachelor’s degree in chemistry.
Minimum 3 years of experience in a technical role within the Oleochemicals or derivatives industry.
Commitment to a high level of customer service.
Strong organizational skills and attention to detail.
Strong written and verbal communication skills.
Demonstrated ability to achieve results through others, as well as the ability to operate independently as required.
Ability to manage multiple priorities.
Ability to work with a vision toward continuous improvement.
This position is based in Singapore, with frequent business travel required to Indonesia.
Tell employers what skills you have
Troubleshooting Quality Control Process Improvement Quality Improvement Agrochemicals Technical Advice First Line Technical Support Chemistry Product specifications Chemical Industry Product Development Manufacturing Chemical Engineering New Product Development Technical Support
Create a job alert for this search
Technical Chemist • D05 Pasir Panjang, Hong Leong Garden, Clementi New Town, SG