Product Installation Engineer ECI
Company Overview
KLA is a global leader in diversified electronics for the semiconductor manufacturing ecosystem. Virtually every electronic device in the world is produced using our technologies. No laptop smartphone wearable device voice-controlled gadget flexible screen VR device or smart car would have made it into your hands without us. KLA invents systems and solutions for the manufacturing of wafers and reticles integrated circuits packaging printed circuit boards and flat panel displays. The innovative ideas and devices that are advancing humanity all begin with inspiration research and development. KLA focuses more than average on innovation and we invest 15% of sales back into R&D. Our expert teams of physicists engineers data scientists and problem-solvers work together with the worlds leading technology providers to accelerate the delivery of tomorrows electronic devices. Life here is exciting and our teams thrive on tackling really hard problems. There is never a dull moment with us.
Group/Division
The KLA Services team headquartered in Milpitas CA is our service organization that consists of Service Sales and Marketing Spares Supply Chain management Field Operations Engineering Product Training and Technical Support. The KLA Services organization partners with our field teams and customers in all business sectors to maintain the high performance and productivity of our products through a flexible portfolio of services. Our comprehensive services include: proactive management of tools to identify and improve performance; expertise in optics image processing and motion control with worldwide service engineers 24/7 technical support teams and knowledge management systems; and an extensive parts network to ensure worldwide availability of parts.
Job Description/Preferred Qualifications
Be the Face of KLA Technology at Our Customer Sites Worldwide
At KLA our Product Installation Engineers (IEs) are the critical first connection between our customers and their new highly advanced equipment. This role is instrumental in shaping the customers firstand lastingimpression of KLA products services and technical excellence.
As a Product Installation Engineer you will lead the ontime installation and qualification of complex capital equipment ensuring smooth handoff predictable cycle times and a successful warranty start. Youll represent KLA directly with customers taking ownership of installation performance and customer satisfaction.
What Youll Do:
Install and qualify advanced KLA systems at customer sites globally ensuring installations are completed on schedule and meet quality standards
Diagnose troubleshoot and resolve technical issues during installation by identifying root causes and implementing effective solutions
Perform setup alignment calibration and verification of highly complex semiconductor capital equipment
Collaborate crossfunctionally with KLA regions engineering and customer teams to verify system performance and transfer tool ownership
Provide clear status updates to all stakeholders throughout the installation process
Complete installation documentation and administrative requirements accurately and on time
Secure warranty signoff on newly installed tools
How Youll Work:
Operate independently while following documented procedures exercising sound technical judgment within defined guidelines
Work under guidance from managers and senior IEs with increasing autonomy as experience grows
Engage effectively in crosscultural and crossfunctional environments
Extensive travel domestically and internationally to support customer installations worldwide
Minimum Qualifications
Strong knowledge of electronics optics mechanical electromechanical and electrooptical systems
Experience with highvacuum systems strongly preferred
Comfort working with computer systems operating systems and networking (Windows Unix or similar environments)
Proficient in Microsoft Office applications
Excellent analytical problemsolving and troubleshooting abilities
Strong verbal written and interpersonal communication skills
Highly selfmotivated organized and detailoriented
Able to work effectively across cultures functions and geographies
Domestic and International business trip are required
Bachelor degree in mechanical electrical engineering or equivalent
16 years of relevant industry experience preferred
Fresh graduates with strong academic credentials and a keen interest are encouraged to apply and may be considered for entry-level positions.
We offer a competitive family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer
Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview to become an employee or for equipment. Further KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLAs Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication an interview an offer of employment or that an employee is not legitimate please send an email to to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.
Required Experience:
IC
Employment Type : Full-Time
Experience: years
Vacancy: 1