SAP Processes & Applications Specialist

Job Responsibilities

Regional COPASupport and Coordination

• Support the regional Center of Processes and Applications (COPA) with a team of IT experts across Finance/Controlling (FI/CO) Customer Service (CS) Customer Projects (CP) and Supply Chain Logistics (SCL).
• Serve as the lead for the Customer Service (CS) stream.
• Assist in developing and implementing the COPA strategy for Southeast Asia and Oceania.
• Support the alignment and enablement of global initiatives in consideration of regional requirements.
• Facilitate the rollout of global solutions across the region including the Small Entity Template (SET).
• Support regional ITP projects and initiatives.
• Contribute to talent development and capability building across the region.

Process and Application Optimization

• Ensure regional processes and tools are aligned with and enabled by global templates.
• Facilitate the localization of IT applications to meet regional requirements.
• Support the optimization and streamlining of the Small Entity Template (SET) rollout.

Collaboration and Coordination

• Collaborate with central IT and business teams to ensure aligned and cohesive strategies.
• Coordinate with regional business stakeholders to understand and address the user needs.
• Facilitate knowledge sharing and the adoption of best practices across the region.
• Organize regional superuser alignment for the Customer Service (CS) stream.

Project ManagementSupport

• Support the oversight of regional IT projects from initiation through completion.
• Ensure projects are delivered on time within scope and within budget.
• Assist in managing project risks and issues ensuring appropriate mitigation strategies are in place.

TeamSupportand Development

• Support the Team Manager COPA SEA in developing the teams knowledge base and strengthening overall capabilities.
• Ensure high-quality responses to regional users and their inquiries beyond individual stream responsibilities.
• Promote a culture of continuous improvement and innovation.

Performance Monitoring and Reporting

• Assist in developing key performance indicators (KPIs) to measure performance and success.
• Monitor and report on the performance of regional IT applications and processes.
• Ensure compliance with regional and global IT policies standards and governance requirements.

Qualifications

• Degree in Computer Science Information Technology Business Administration or a related field
• Language skills: fluent in English and one additional Asian language.
• Solid experience in IT Project Management Process Management ApplicationManagementor IT Management for at least 5-7 years.
• Experience working in multinational companies.
• Proven experience in supporting and implementing SAP solutions.
• Strong background in business process optimization and application management.

Required Experience:

IC

Employment Type : Full Time
Experience: years
Vacancy: 1