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Inter Island Group
Guest Experience LeadInter Island Group • singapore, sg
Guest Experience Lead

Guest Experience Lead

Inter Island Group • singapore, sg
11 days ago
Job description

Guest Experience Lead - S$3800 (2years leadership experience in well-known or organized restaurant)

Hospitality Executive - S$4600 (with 5years leadership skills in well-known or organized restaurant)


Working days : 5days a week

working pattern : rotating shift


The F&B Specialist is responsible for delivering warm and efficient service by welcoming guests, supporting food and beverage service, and ensuring a pleasant dining experience. The role supports daily outlet operations while maintaining service standards, contributing to overall guest satisfaction.


Job Responsibilities:

  • Welcome guests at the entrance and assist in leading them to their tables in a warm and professional manner.
  • Present and articulate menu items clearly to guests, responding to basic enquiries and providing recommendations when appropriate.
  • Host and engage guests while serving food and beverages, ensuring prompt and attentive service.
  • Accurately process food and beverage orders, including operating the cash register and handling transactions.
  • Support daily operations through stock replenishment, polishing cutlery, and completion of other assigned duties, and completion of other assigned duties.
  • Maintain cleanliness and organization of the dining area in accordance with hygiene and service standards.
  • Interact with guests to provide a welcoming and memorable experience, ensuring service expectations are consistently met.


Job Requirement:

  • Minimum GCE ‘O’ Levels or equivalent.
  • Experience in Food & Beverage service, preferably within a hotel or established dining environment.
  • Experience in customer-facing or service roles is preferred.
  • Good interpersonal and communication skills.
  • Ability to communicate menu information clearly and confidently.
  • Basic cash handling and POS system operation skills.
  • Ability to work effectively in a fast-paced service environment.
  • Basic knowledge of food and beverage service procedures.
  • Able to perform shift work, and willing to work during evenings, weekends and public holidays.
  • Able to stand for long hours and work in an environment where there can be hot, humid and wet weather.
  • Able to work in smoking area restaurant


Registration No: R1216462

Inter Island Manpower Pte Ltd (Co Reg: 200810144N / EA License: 08C3527)

Please send your updated resume by clicking “Apply”.

Only shortlisted candidates will be notified.

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Guest Experience Lead • singapore, sg

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