Network Engineer

Roles & Responsibilities

Responsibilities:

• Support network deployment, implementation, migration, and cutover activities for customer projects.
• Provide onsite and remote technical support, including troubleshooting, issue identification, diagnosis, and resolution.
• Monitor network performance and system health, escalating complex issues to senior engineers or HQ support teams when required.
• Assist in network configuration, testing, commissioning, and documentation preparation.
• Participate in project implementation and coordinate with project managers, sales teams, customers, and partners to ensure successful project delivery.
• Conduct technical knowledge transfer and provide documentation to customers upon project completion.
• Support technical proof-of-concept (POC), demonstrations, and solution evaluations when required.
• Maintain project records, incident reports, technical documentation, and operational trackers.
• Follow standard escalation procedures and ensure timely communication of project and incident status.
• Attend customer meetings to analyze technical requirements, troubleshoot issues, and provide professional technical recommendations.
• Collaborate with engineering, project delivery, sales, and support teams to ensure customer satisfaction and project success.
• Continuously develop technical knowledge of networking, security, storage, and HCI technologies.

Qualifications & Requirements

• Diploma or Bachelor's Degree in Computer Science, Information Technology, Network Engineering, or a related field.
• Fresh graduates with strong networking fundamentals are welcome to apply. Candidates with 1–3 years of relevant experience will have an advantage.
• Basic understanding of networking concepts including TCP/IP, VLAN, Routing, Switching, Wireless Networking, and Network Security.
• Familiarity with Layer 2 and Layer 3 technologies such as STP, LACP, OSPF, VRRP, VXLAN, and network virtualization is preferred.
• Knowledge of WLAN architecture, deployment, and optimization is an advantage.
• Exposure to firewalls, endpoint security, virtualization, servers, storage, backup, or HCI solutions is beneficial.
• Experience with network automation tools such as Python or Ansible is an added advantage.
• Strong troubleshooting, analytical, and problem-solving skills.
• Willing to work onsite at customer locations and travel when required.

Tell employers what skills you have

Analytical Approach
Project Database Management
Optimization
Computer Engineering
Backup
Network Virtualization
Network Technical Specifications Development
Knowledge Transfer
Advanced Engineering
Remote Support
client facing activities
Networking
Network Automation
HCI
Evaluation Methodology
Project Management Support