Clinic Assistant [SL]

Roles & Responsibilities

• Manage front-desk operations, including patient registration, appointment scheduling, insurance verification, and handling enquiries via phone and email.
• Greet and assist patients professionally, ensuring a positive and efficient clinic experience.
• Assist doctors during consultations and medical procedures to support the delivery of quality patient care.
• Maintain accurate and confidential patient records, ensuring proper documentation and secure file management.
• Provide patients with basic healthcare information and post-consultation guidance as directed by the medical team.
• Coordinate referrals and collaborate with healthcare providers and specialists to facilitate comprehensive and continuous patient care.
• Maintain a clean, safe, and well-organized clinic environment in accordance with infection control and safety standards.
• Perform general administrative and clinical support duties to ensure the smooth day-to-day operations of the clinic.

Requirements

• Minimum GCE 'O' Levels, or equivalent certificates
• At least 1 - 2 years of relevant experience

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

EA License No: 20C0270

EA Personnel No: R22110981

EA Personnel Name: Law Mei Fong

Tell employers what skills you have

Enquiries From Patients
Good Documentation Practices
Answering Phone and Email Queries
keeping the shop clean
Patient Record System
Patient Counseling
Infection Control
Front Desk responsibilities
Clinical Support Duties and Procedures
Medical Appointments
Continuity of Patient Care
Certificate Management
Patient Care Delivery in Nursing
Patient Registration
Appointment Scheduling
Medical Assistance