Service Crew/Senior/Lead Service Crew

Roles & Responsibilities

Elephant Grounds is an award-winning Hong Kong-born lifestyle brand renowned for its specialty coffee, Japanese influenced cuisine, and café culture. Founded in 2013 by Gerald Li and Kevin Poon, the brand began as a coffee kiosk within a retail shop and has since grown into a fully integrated coffee roastery, artisanal bakery, and restaurant concept with operations in Hong Kong, Manila, Jakarta Q1 2026, and now Singapore.

Our coffee program is led by an award-winning team - including a champion roaster and other specialty coffee professionals - with a relentless dedication to building a sustainable coffee program. Elephant Grounds focuses on the alchemy of space - design, music, and light - and the impact they have on guests, creating an unmistakable energy and vibe.

We are seeking a Service Crew member who brings warmth, attentiveness, and efficiency to the guest experience.

Job Responsibilities:

• Welcome, seat, and serve customers with a friendly attitude.

• Guide customers through the menu, take accurate orders, and make recommendations.

• Serve food and beverages in a timely manner.

• Maintain cleanliness of tables and dining area.

• Handle payments and customer inquiries.

• Support opening/closing duties and team operation.

Job Requirement

• Prior café, brunch or bistromodern casual dining settings experience preferred.

• Ability to multi-task efficiently while working in fast-paced environment.

• Strong communication and interpersonal skills.

• Positive attitude and willingness to learn.

• Ability to work flexible hours/shift, including weekends and public holidays.

Salary will be commensurate with your qualifications and relevant working experience.

Tell employers what skills you have

Holidays
Interpersonal Skills
Develop Recommendations
Payment Processing
shifts schedules
Fine Dining
Crew Management
Furniture Cleaning
Enthusiasm to learn
Interface With Customers
Order Management
Flexible Working
Customer Service
Work in A Fast Paced Environment
Food and Beverage Service