Host / Guest Relations | Live Entertainment Restaurant | Up to S$3,200

Roles & Responsibilities

Location: 26 China Street #01-01, Far East Square, Singapore 049568
Nearest MRT: Telok Ayer MRT / Chinatown MRT
Working Days: 6-day work week
Current Working Hours: 10:00 AM – 10:00 PM
Break: 2 hours
Rest Day: As per roster

Working hours are currently under discussion and subject to final confirmation.

Job Description

Our client, an established F&B and entertainment brand, is seeking a Host / Guest Relations professional to join its front-of-house team.

You will serve as a key front-of-house representative and first point of contact for guests, supporting reservations, seating, guest engagement and the overall customer experience within a restaurant and live-music environment.

Job Responsibilities

• Welcome and engage guests upon arrival.
• Manage reservations, walk-ins and waiting lists.
• Coordinate table allocation and seating arrangements.
• Escort guests to their tables.
• Maintain smooth guest flow during busy service periods.
• Introduce the restaurant concept, promotions, events and live-music arrangements when appropriate.
• Engage guests and assist with enquiries and special requests.
• Coordinate closely with Restaurant Managers and service staff.
• Assist with guest feedback and basic service recovery.
• Maintain a professional and presentable reception and entrance area.
• Support guest engagement during events and live performances.
• Perform other front-of-house duties assigned by management.

Requirements

• Customer-facing experience in F&B, hospitality, entertainment, events or similar environments preferred.
• Strong customer-facing and guest-engagement skills.
• Confident and comfortable approaching and engaging guests.
• Strong communication and interpersonal skills.
• Professional and presentable.
• Energetic and comfortable working in a lively environment.
• Good customer-service mindset.
• Able to manage reservations, walk-ins, seating and guest flow.
• Comfortable working in a live-music / entertainment environment.
• Able to work evening/night shifts, weekends and public holidays.

Application

Interested candidates may apply by submitting an updated resume.

We regret that only shortlisted candidates will be notified.

EA Licence No.: 23C1703
EA Personnel No.: R1762582
EA Personnel Name: Wong Choo Sian, Jabez

Tell employers what skills you have

Customer Mindset
live music events
Professionalism
Dealing With Enquiries
Room Reservations
Customer Facing Skills
Entertainment
Interpersonal Skills
Welcoming Guests
Healthy Work Environment
Walking Tours
Entertainment Facilities
Restaurant Management
liaising with guests
Making Reservations
Guest Service Management