After-sales Engineer (Cloud Native / Kubernetes / DevOps)

Roles & Responsibilities

💰 Up to S$8,000 + Performance Bonus
📍 Singapore | Monday to Friday, Office Hours
☁️ Kubernetes • Cloud Native • DevOps • Linux

Our client, a technology company specialising in cloud-native platforms, container technologies and enterprise DevOps solutions, is looking for an After-sales Engineer to support enterprise customers across industries including banking, finance, telecommunications, manufacturing and technology.

Job Responsibilities

• Provide technical support and guidance to customers during product deployment, implementation and post-deployment stages
• Troubleshoot technical issues involving Kubernetes, container platforms, Linux systems and cloud-native environments
• Support the deployment, configuration, operation and maintenance of enterprise cloud platforms
• Investigate customer technical issues and provide timely resolutions
• Prepare implementation plans, technical documentation, reports and deployment-related materials
• Conduct product demonstrations, technical discussions and customer training where required
• Work closely with sales and technical teams to understand customer requirements and propose suitable solutions
• Manage and respond to customer technical support tickets
• Coordinate with customers, partners, vendors and internal stakeholders during project implementation
• Gather customer feedback and technical requirements to support product improvement

Requirements

• Degree in Computer Science, Computer Engineering, Information Technology or a related discipline
• At least 1 year of relevant experience in Cloud, DevOps, IT Infrastructure, System Administration, Technical Support or related areas
• Hands-on knowledge or experience with Kubernetes and Linux
• Familiarity with Docker, container technologies, cloud-native platforms or DevOps tools
• Experience supporting deployment, implementation or operations of enterprise systems will be advantageous
• Strong troubleshooting and problem-solving skills
• Comfortable communicating with customers and handling technical discussions
• Able to work independently as well as within a technical team

Why Join?

• Salary up to S$8,000 + Performance Bonus
• Exposure to large-scale Kubernetes and cloud-native projects
• Opportunities to work with enterprise and financial-sector customers
• Regional project exposure
• Career development within Cloud Native, DevOps and enterprise technology
• Monday to Friday office hours

Interested candidates are invited to apply with an updated resume.

EA License No.: 23C1703
EA Personnel No.: R1762582
EA Personnel Name: Wong Choo Sian, Jabez

Tell employers what skills you have

System Implementation
Troubleshooting
Linux System Administration
Computer Engineering
Kubernetes
Interpersonal Skills
IT Infrastructure
Deployment Plan
Enterprise Software
Customer Product Training
Product Demonstration
Docker
Solution Deployment
Product Improvement
Technical Support