Vice President, Client Onboarding Team Manager - International CIB
Roles & Responsibilities
An international corporate and investment bank is seeking an experienced Client Onboarding Team Manager to lead its regional KYC onboarding function. This role will oversee team performance and end-to-end client onboarding while partnering with stakeholders across Front Office, Compliance and global operations.
Responsibilities
- Lead, coach and develop a regional team of KYC onboarding professionals, including onshore and offshore resources.
- Oversee end-to-end CDD and KYC onboarding for corporate and institutional clients, ensuring service quality and regulatory compliance.
- Manage workflow allocation, team capacity, productivity, turnaround times and the timely resolution of outstanding cases.
- Act as the escalation point for complex onboarding matters involving ownership structures, PEPs, sanctions and adverse media.
- Partner with Front Office, Compliance and global teams while driving management reporting, process improvements, system enhancements and UAT initiatives.
Requirements
- Degree in Finance, Business or a related discipline.
- Minimum 12 years of relevant KYC, CDD or AML experience within financial services.
- Strong corporate or institutional client onboarding experience, including complex and higher-risk relationships.
- Proven experience leading and developing KYC teams, including remote or offshore resources.
- Strong operational, stakeholder and project-management capabilities; experience with workflow analytics, Tableau or Alteryx would be advantageous.
Candidates who meet the above requirements are welcome to submit their updated CV for a confidential discussion.
Claire Ang
R22109899
EA Licence: 22S1193
claire.ang@revup-consulting.com
Tell employers what skills you have
Tableau
Onboarding
Uat Support
Performance Reporting
Turnaround Experience
Know Your Client - KYC
Workflow Software
Workflow Analysis
Finance and Accounting
Productivity Improvement
Liaise With Technical Teams
Operational Management
Corporate Services
Stakeholder Management
Offshore Resource Management
Escalation Point