Senior HR Manager, APAC
Experience Without Limits
Come shape the future of brand experience.
At Jack Morton we design and buildhead-turning smile-inducing impact-driving brand experiences that redefine what experiential marketing can achieve. We help our clientsunlock the full value of experiencesby turning bold ideas into meaningful connections.
That takes a team thats bold curious and acts as one.We build on each others ideas challenge conventions and show up for one another every day. Here youll do your best work grow quickly and partner across clients disciplines and global teams to bring new ideas to life.
This is a place where curiosity drives whats next boldness raises the bar and every win is shared. Where ownership is expected egos are left at the door and the work reflects the passion and talent of the people behind it.
Experience without limitsin your work your growth and your impact.
AsSenior HR Manager APAC you will be responsible for leading the delivery of an exceptional employee experience across Singapore and Japan with the opportunity to support our continued expansion into additional APAC markets.
Youll be part of our global People team operating within one global People strategy and operating model while delivering locally with the appropriate market expertise. Working closely with colleagues across the UK and US youll help deliver a consistent employee experience while balancing local business needs employment legislation and cultural nuances.
This role combines operational excellence with strategic partnership and leadership. Youll lead the day-to-day delivery across the full employee lifecycle including payroll benefits onboarding employee relations compliance and People operations while serving as atrusted partner to the Managing Director APAC and the regional leadership team. Youll provide pragmatic advice and guidance on people matters helping leaders make informed decisions while ensuring a positive employee experience.
Success in this role depends on building strong relationships across multiple time zones and collaborating effectively with colleagues around the world. This is an exciting opportunity to join at a pivotal stage of our growth. Were looking for someone who enjoys building is comfortable rolling up their sleeves and can execute exceptionally well while helping shape how we support our people as we continue to grow across APAC.
Key Responsibilities
Business Partnering
Partner with the APAC MD and regional leadership team to support the strategic growth and scaling of our talent footprint across new markets.
Advise on talent needs and support the identification and implementation of EOR solutions to enable hiring in new markets without local entities (e.g. Korea China Thailand India).
Act as a senior HR partner to business leaders providing pragmatic advice challenging where appropriate and supporting sound decision-making on complex people matters.
People Operations
Lead end-to-end People Operations across APAC managing the full employee lifecycle including onboarding employee records employee changes and offboarding.
Deliver an exceptional employee experience through efficient scalable and compliant People processes.
Provide senior-level guidance and advice to employees managers and business leaders on People policies processes and employee matters.
Partner with business leaders as a trusted advisor providing both operational and strategic People support.
Support recruitment onboarding and retention initiatives in partnership with the Talent Acquisition team.
Compliance Work Passes & Policy Administration
Lead and oversee compliance with employment legislation and regulatory requirements across Singapore and Japan with strong practical knowledge of Singapore employment legislation and MOM requirements.
Maintain People policies procedures and employee documentation in line with legal and organisational requirements.
Manage Employment Pass and S Pass applications renewals cancellations and related record keeping.
Serve as the primary contact for MOM-related matters audits and compliance activities.
Monitor legislative developments and ensure local practices remain compliant while aligning with global People policies.
Payroll Total Rewards & Benefits
Oversee outsourced payroll providers to ensure accurate and timely payroll processing across the region.
Lead and coordinate annual compensation review processes across APAC in partnership with the global People team.
Manage regional medical insurance plans wellness programmes and vendor relationships to ensure competitive and compliant benefits.
Ensure payroll benefits and reward programmes deliver an excellent employee experience while meeting local requirements.
Employee Relations Performance & Development
Advise and coach managers and senior leaders on employee relations matters performance concerns and the consistent application of People policies.
Act as a trusted advisor on sensitive employee matters maintaining professionalism discretion and sound judgement.
Partner with managers to support performance management processes including annual review cycles and Performance Improvement Plans (PIPs).
Contribute to learning and development initiatives that support employee growth and organisational capability.
Process Improvement & Stakeholder Management
Lead continuous improvement of People processes systems and ways of working to enhance efficiency and the employee experience.
Partner with the global People team to implement and localise strategic People initiatives across APAC bringing regional insight and expertise to global programmes while ensuring successful local adoption.
Collaborate effectively across UK US and APAC time zones ensuring strong communication alignment and consistent execution.
Build trusted relationships with employees regional leaders global People colleagues and external partners.
Play a key role in shaping how we support our people across APAC by establishing scalable processes sharing regional insight and supporting expansion into new markets.
About You
Experience at Senior HR Manager/HR Business Partner level within a fast-paced international environment with broad experience across the full employee lifecycle.
Strong practical knowledge of Singapore employment legislation and MOM requirements with hands-on experience managing Employment Passes and S Passes. Experience supporting Japan or other APAC markets would be advantageous.
Proven experience managing core People Operations including payroll benefits compliance and employee relations.
Proven ability to influence coach and build credibility with senior leaders and stakeholders at all levels.
Experience operating as a senior HR partner to business leaders with the confidence to provide pragmatic advice challenge where appropriate and make sound judgements on complex people matters.
Comfortable balancing strategic thinking with hands-on execution with a genuine willingness to roll up your sleeves.
Experience working within a global People function collaborating across multiple regions and time zones to deliver a consistent employee experience.
A track record of driving process improvements and implementing scalable People practices within a growing business.
Exceptional organisational skills attention to detail integrity and discretion when handling confidential information.
A proactive collaborative and adaptable People professional who enjoys building embraces change and is excited by the opportunity to help shape the future of how we support our people across APAC.
Jack Morton is proud to be an equal opportunity employer. Jack is committed to building a culture where all employees are seen as equal respected and where all opinions are heard. We take pride in our inclusive hiring as well as our diverse workforce and we welcome applications from all qualified candidates.
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We urge you to be careful when sharing your personal information and to be aware of scams involving fake job postings and job offers.
Required Experience:
Manager
Employment Type : Full Time
Experience: years
Vacancy: 1