Assistant Manager/Senior Executive, Inpatient Operations (Hospital)

Roles & Responsibilities

[Job Order: 1672343]

Job Responsibilities

• Support strategic planning and operational transformation initiatives to achieve organizational goals and measurable performance outcomes.
• Oversee daily operations of assigned inpatient ward(s), including administrative functions, service coordination, and stakeholder management.
• Drive process improvements to enhance customer experience, operational efficiency, resource utilization, and service quality.
• Monitor performance indicators and customer satisfaction, recommending and implementing improvement initiatives where required.
• Coordinate infrastructure and improvement projects, ensuring effective planning, compliance with standards, timely delivery, and budget control.
• Manage annual planning activities, including financial, manpower, and training requirements.
• Lead or participate in cross-functional projects, committees, and quality improvement initiatives to improve operational outcomes and patient care.
• Handle customer feedback, complaints, and service recovery matters.
• Review and update operational policies, procedures, and guidelines to support continuous improvement.
• Support relevant committees and undertake other assigned responsibilities as required.

Requirements

• Degree is a MUST
• Min two years working experience for Assistant Manager and above.
• Strong analytical, organisational, coordination, interpersonal and communication (written & verbal) skills
• Project management skills and experience
• Practical knowledge of hospital operations preferred

Please include the following for us to conduct an effective job matching for you:

• Earliest availability date/ notice period
• Expected & Last drawn salary

To Apply, please kindly email your updated resume to cv_victoria@goodjobcreations.com.sg

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:

https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Victoria Loh Jie Li

EA Personnel Reg. No.: R1330197

EA Licence No.: 07C5771

#SCR-victoria-loh

Tell employers what skills you have

Leadership
Planning
Coordination
Hospital Administration
Process Improvement
Implement Quality Improvement
Public Health
Healthcare
Critical Thinking
Training Needs Analysis
Ensuring Customer Satisfaction
Service Recovery
Managing Daily Operations
Organisational
Administrative Functions
Lead Multidisciplinary Teams
Management Experience