Customer Service Executive

Roles & Responsibilities

GradeCool Air-Condition Pte Ltd

📍 Work Location: Tampines, Singapore

We are looking for a Customer Service Executive to join our team!

If you are friendly, responsible, organized, and enjoy communicating with customers, we welcome you to apply. Training will be provided for the right candidate.

Job Responsibilities

* Handle customer enquiries via phone, WhatsApp and email

* Arrange air-conditioning servicing, repair and installation appointments

* Prepare quotations, invoices and service-related documents

* Follow up with customers regarding appointments and payments

* Coordinate appointments between customers and technicians

* Handle general administrative and customer service duties

* Assist with daily office operations

Job Requirements

* Singapore Citizen / Singapore PR preferred

* Customer service or administrative experience is an advantage

* Good communication and interpersonal skills

* Responsible, organized and able to work independently

* Basic computer skills

* Positive attitude and willing to learn

* Training will be provided

Working Hours

Monday – Saturday: 8:30am – 5:30pm

* 1 week: 5 working days

* 1 week: 6 working days

* Sunday & Public Holidays: Off

Salary

💰 $2,000 – $2,800 per month

Salary will depend on experience and incentive scheme.

How to Apply

Interested candidates are welcome to WhatsApp or call 8299 5050 for more information.

📍 Work Location: Tampines Area

We look forward to welcoming a new member to our team!

Tell employers what skills you have

General Administration
Customer Followup
Station Air-Conditioning Systems Maintenance
Interpersonal Skills
Invoices Management
Providing Quotations
Public Relations
Basic It Skills
Administrative Experience
Daily Operations
Customer Service
Appointment Scheduling
Positive Attitude
Handle Customer Enquires
Able To Work Independently
Training Delivery