Patient Service Associate (2 Shift/ Islandwide)(ID: 673687)

Roles & Responsibilities

Job Description:

• Offers competitive benefits package such as medical/dental benefits and etc
• Walking distance from MRT
• Dynamic Working Environment

As a Patient Service Associate, you will be responsible for the following duties:

• Handle and escalate patient feedback to the appropriate supervisor promptly.
• Perform accurate patient registration and screening, ensuring confidentiality and data integrity.
• Ensure timely billing and same-day collection of payments.
• Maintain clinic readiness, including cleanliness and proper functioning of self-service kiosks and waiting areas.
• Ensure the clinic is fully prepared to receive the first patient 15 minutes before scheduled start.
• Support appointment coordination for both new and follow-up visits.
• Assist clinicians and therapists to facilitate smooth and efficient consultations.
• Monitor patient wait times and keep them informed proactively.

Requirements:

• Minimum GCE ‘N’ Level qualification with relevant working experience.
• Proficient in Microsoft Office applications and basic IT tools.
• Strong team player with good collaborative skills.
• Able to multitask and manage competing priorities effectively.
• Possess a service-oriented mindset with a customer-focused approach.

Interested candidates who wish to apply for the advertised position, please click on “Apply”. We regret that only shortlisted candidates will be notified.

EA License No.: 01C4394 (PERSOL Singapore PTE LTD)

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Tell employers what skills you have

Administrative Work
Customer Support
Interpersonal Skills
Training Needs Analysis
Customer-focused Service
Clinical Trials
Clean Work Environment
Multitasking
Basic It Skills
Work Under Pressure
Cashiering
Customer Satisfaction
Wellbeing
Team Player
Microsoft Word
Customer Service
Appointment Scheduling
Nursing Care
Clinical Support for Patient Service Associates
Global Mindset